Assistant Manager

Job Title

Assistant Manager

Job Description Summary

The Assistant Manager assists the Manager in overseeing day-to-day operations, supporting implementation of initiatives that enhance productivity, efficiency and quality service delivery, while also performing analyst tasks. This role leverages technical expertise and leadership potential to ensure and maintain accuracy, operational efficiency, and client satisfaction.

Job Description

About the Role:

• Serve as a point of contact for the team in the Manager's absence, addressing immediate concerns or escalating issues as needed.
• Support in the effective delegation of tasks to team members, ensuring work is completed accurately and within deadlines.
• Support new team member integration through facilitation of training and onboarding process.
• Cost Control: Ensure that invoices are appropriately validated, reviewed, and processed in accordance with lease agreements and internal protocols. Facilitate collection of proper back-up documentation to support charges.
• Operating Expense Reconciliation: Perform full lease audit functions, processing all reconciliations submitted to audit escrows previously paid. Conduct audits of Year-End Common Area Maintenance (CAM), Insurance, and Real Estate Tax reconciliations, interpret, and analyze all charges for accuracy, in accordance with lease documents.
  
  

About You

• Bachelor’s degree required
• Minimum of 7 years of work experience. Relevant experience in invoice processing, expense reconciliations and real estate will be additional advantage
• At least 2 years of experience supervising a small team providing guidance and training to ensure productivity and accuracy
• Proficient in using lease administration and EFT/ERP /financial software. Highly proficient in MS Office tools with good presentation skills.
• A motivated team player who can support a multi-regional and diverse team. Must be able to engage others effectively in a matrix organization environment – up, down, laterally, and through.
  
  

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from.

• Being part of a growing global company.
• Career development and a promote from within culture.
• An organization committed to Diversity and Inclusion
  
  

We're committed to providing work-life balance for our people in an inclusive, rewarding environment.

We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.

We have a vision of the future, where people simply belong.

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, sex, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status.

We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.

INCO: “Cushman & Wakefield”