Appointment Setter Outbound for Davao Site

Talent Outsourcing Channel Solutions


Date: 1 day ago
City: Davao
Contract type: Full time
Urgently Hiring!

We are in need of Appointment Setter for Outbound in Davao Site

Qualifications

  • Must have BPO experience, preferably with a background in sales or outbound campaigns.
  • Must have a neutral or decent accent, with clear English and good tonality.
  • Must demonstrate strong communication skills, both verbal and written.

Responsibilities

  • Handle customer inquiries across multiple channels with clear, efficient communication
  • Resolve product or service issues with a calm, solution-oriented approach
  • De-escalate complaints and ensure customer satisfaction through active listening
  • Process returns, exchanges, and order updates accurately and on time
  • Make 300–500 outbound calls daily to generate leads and qualify prospects
  • Complete customer forms and maintain accurate records in CRM systems
  • Schedule and confirm appointments based on client and team availability
  • Adjust communication style to effectively engage diverse customers
  • Spot and suggest upsell or cross-sell opportunities based on customer needs
  • Follow up after resolutions to ensure lasting satisfaction and retention

Apply now and let TORCH be your light to success!

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