Apply now - Non voice account - Pure chat based
Sapient Global Services
Date: 3 weeks ago
City: Quezon City
Contract type: Full time
Easy and Fast One-day Hiring Process! Earn up to 25k monthly plus more benefits! We are looking for a Non-Voice Agent in our Metro Manila Sites! This is for urgent hiring, don’t miss this opportunity and Apply Now!
Responsibilities
Give us a ring, and let’s talk about how we can help you. Apply today!
Responsibilities
- Respond to customer inquiries via chat, email, or messaging platforms in a timely manner
- Assist with product or service-related concerns, order processing, and troubleshooting
- Resolve customer issues efficiently while maintaining a professional and friendly tone
- Document interactions accurately and follow up on pending concerns as needed
- Meet performance targets for response time, resolution rate, and customer satisfaction
- High school diploma or equivalent
- Computer literate and comfortable using multiple systems and tool
- Strong written communication skills with attention to grammar and clarity
- Proficient in typing and navigating multiple systems or chat platforms
- Excellent reading comprehension and problem-solving abilities
- Ability to manage multiple conversations in a fast-paced work environment
Give us a ring, and let’s talk about how we can help you. Apply today!
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