Application Development Senior Analyst

Location: PH - Philippines - A5R0

Goodyear Talent Acquisition Representative: Dan Dave Alberto

Sponsorship Available: No

Relocation Assistance Available: No

Job Description

Global Manufacturing IT provides Manufacturing applications and architectural standards for Goodyear’s manufacturing execution systems that are used to empower our manufacturing plants to produce high-quality tires efficiently and with minimized losses. The quality of our service is ensured thru our implementation of industry-standard ITIL practices.

About The Position

The Application Development Senior Analyst will be responsible for the Global Manufacturing IT Application Support and Maintenance. This position is responsible for resolving level II incidents globally and maintain server to keep them secure and at the latest version/standard. The incumbent will be expected to understand data relationships (i.e. relational data versus hierarchical data) and should be able to interpret basic system concepts using current documentation standards and methodologies (i.e. flow charts, data flow diagrams, etc.).

Key Responsibilities

• Provide level II incident resolution in the area of support. Document issue resolution for knowledge transfer as appropriate. Troubleshoot. Analyze problems, determine the best course of action, and solve problems based upon facts, data, and logical assumptions.
• Keep production up and running by providing proper incident support.
• Do RCA analysis for production critical incidents and taking preventive actions via collaborating with application owners and other teams in Goodyear in case of need.
• Handle application upgrades and related tasks to keep GMIT applications secure and at the latest version/standard.
  
  

Relevant Technical Skills/Knowledge

• Ability to question.
• 4 to 6 years experience in Appication Support (Manufacturing industry is an asset)
• Strong verbal and written communication with a strong command of spoken and written English.
• Strong analytical and problem-solving skills; takes on responsible roles and accountability for outcomes.
• Experience in Linux, SQL, Oracle is needed.
• PHP knowledge is an asset.
• Ability to work flexible working hours as needed on special occasions.
• Basic knowledge of current Office product suite.
• Knowledgeable of the current information technologies (programming languages) needed to support a specific business process.
  
  

Desired Skills

• Linux Operating System knowledge
• Oracle SQL knowledge
  
  

Other Beneficial Skills

• Database: Oracle (SQL and PLSQL)
• Web Languages: JavaScript & Frameworks, AJAX
• PHP
  
  

Goodyear is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to that individual's race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, ethnicity, citizenship, or any other characteristic protected by law.

Goodyear is one of the world’s largest tire companies. It employs about 72,000 people and manufactures its products in 57 facilities in 23 countries around the world. Its two Innovation Centers in Akron, Ohio and Colmar-Berg, Luxembourg strive to develop state-of-the-art products and services that set the technology and performance standard for the industry. For more information about Goodyear and its products, go to www.goodyear.com/corporate