AML Alerts Review Analyst

We’re looking for an AML Alerts Review Analyst to join our The Integrated Compliance Services (ICS) team at MBPS. In this role, you are expected to will support the Canadian Division Segment to identify potential unusual activities that may be indicators of money laundering, fraud or terrorist financing, monitors and investigates clients and their financial activities to detect irregularities, reduce fraud risks and comply with government regulations.

Position Responsibilities

• Investigate first-level AML alerts daily, including Manulife bank, non-bank transactions, and Bridger alerts, to detect irregularities and mitigate reputational risks.
• Analyze incoming foreign wire transfers and third-party payments weekly to assess the country of origin, relationship, and source of funds.
• Review and manage MBC DOT Fraud Cases, create Suspicious Transaction Reports (STRs), and ensure timely FINTRAC regulatory reporting to meet compliance obligations.
• Follow AML guidelines, applying enhanced due diligence for Politically Exposed Persons (PEPs), high-risk clients, and government regulations.
• Maintain accurate case management and record-keeping protocols, ensuring comprehensive reviews and monitoring of high-risk clients through Risk-Based Due Diligence reports.
  
  

Required Qualifications

• Minimum 2-year experience in finance, insurance operations or AML/Compliance related work.
• Technologically savvy – ability to learn to navigate multiple systems. Must be proficient in using Microsoft Office Tools (Word, Excel, and PowerPoint)
• Bachelor’s degree and/or associate degree plus equivalent combination of education, additional certification and/or experience.
• Strong oral and written communication skills to communicate complex issues and circumstances to all levels of staff and management.
• Amenable to work on day shift
  
  

Preferred Qualifications

• Strong oral and written communication skills to communicate complex issues and circumstances to all levels of staff and management.
• Must be proficient in using Microsoft Office Tools (Word, Excel, and PowerPoint)
• Strong time management with ability to take responsibility and operate independently to ensure that compliance objectives are achieved.
• Ability to remain calm and to deal effectively with contentious issues.
• Detail oriented and adapt quickly to changing business needs to meet deadlines
  
  

When You Join Our Team

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.
  
  

About Manulife And John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].

Working Arrangement

Hybrid