Amazon Account Specialist

Keep sellers soaring. Join us to own Amazon account management, handle customer queries, and master marketplace growth. Start part-time—scale with us as we expand.

About the Company:

This is a part-time staffing role to start for one of our internal companies, a leading e-commerce consulting and management firm specializing in helping brands scale their operations. They provide expertise in supply chain management, financial analysis, and marketing strategy to optimize and grow online businesses. With a strong focus on Amazon and direct-to-consumer sales, they help brands streamline operations, improve profitability, and achieve long-term success in the digital marketplace.

There is strong potential to transition to full-time soon.

Location: Philippines - Fully Remote

Your Mission: Day to Day Responsibilities

• Monitor and maintain excellent Amazon account metrics
• Respond to customer service inquiries with speed and accuracy
• Handle order management and resolve related issues efficiently
• Use Excel to track KPIs, sales performance, and compliance
• Support upcoming launches on Walmart, Shopify, Timu, TikTok, and eBay
• Collaborate with cross-functional teams to ensure seamless seller operations
• Be the front line for troubleshooting account warnings, suspensions, or ASIN issues
  
  

Your Toolbox: Skills to be Successful

• Strong command of Excel—formulas, pivot tables, and data analysis
• Detail-oriented with solid organizational skills
• Proven experience in Amazon account support or marketplace operations
• Confident communicator, both written and verbal
• Ability to work EST hours (ideally 9:00 AM–5:00 PM, with some flexibility)
• Bonus: Familiarity with other marketplaces like Walmart, Shopify, or TikTok
  
  

Your Perks: What's in it for you

Start part-time (<4 hrs/day), with a path to full-time in ~6 weeks as we scale.

Working completely remote

Location independence

15 Paid leave days

8 leave days for National Holidays

1 leave day for Birthday

Quarterly bonus

Annual (performance-based) salary increase policy

Long-term position with the opportunity to grow in a stable and growing Agency

Great opportunity to grow

You’ll be joining a high-level and fast-paced team

Why Adaptive Teams?

At Adaptive Teams, we don’t just fill positions – we create pathways to success. Whether you’re a seasoned pro or just starting out, we’re here to help you grow, innovate, and make an impact. If you’re looking for exciting opportunities and, a team that’s as passionate as you are, this is the place to be.

What to Expect from Our Application Process?

Once you apply, you’ll receive an email guiding you through the next steps, including an assessment tailored to the role. Be sure to check your inbox (and your spam folder, just in case) for further instructions.

We understand your time is valuable, so we strive to keep the assessment process under 45 minutes whenever possible, though some roles may require a slightly longer time investment.

Once selected, you’ll have the chance to schedule your first interview with our team. We aim to make the process as smooth and transparent as possible, so you’ll always know where you stand.