Airline Ticketing Support Agent

Sapient Global Services


Date: 7 hours ago
City: Quezon City
Contract type: Full time
We are urgently hiring for a Travel Agent Representative at Metro Manila Sites! One-day Hiring Process! Earn up to 38k monthly! Plus more benefits! This is a limited slot. Apply now!

Responsibilities

  • Manage travel bookings, inquiries, and changes with precision and care.
  • Provide detailed information about travel options, rates, and itineraries.
  • Process reservations, cancellations, and adjustments efficiently.
  • Resolve travel-related issues and escalate complex cases as needed.
  • Meet performance targets for productivity, quality, and customer satisfaction.
  • Maintain accurate records of travel arrangements and customer interactions.

Qualifications

  • High school diploma or equivalent required; a degree in Travel and Tourism, Hospitality, or a related field is a plus.
  • Excellent communication and interpersonal skills, with the ability to build rapport with clients and understand their needs
  • Strong problem-solving and decision-making skills, with the ability to handle complex customer inquiries and complaints
  • Knowledge of travel products and destinations, including flight routes, hotel chains, and rental car companies
  • Familiarity with travel booking systems, such as Amadeus, Sabre, or Galileo, is a plus
  • Ability to work in a fast-paced and dynamic environment, and adapt to changing customer needs and priorities
  • 1 Year of experience required

Interested? Submit your application and receive a quick response within a day!

BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!

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