Afterhours and Emergency Associate
Probe Group
Date: 3 weeks ago
City: Quezon City
Contract type: Full time
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Job Description
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Explore our end-to-end career opportunities across CX strategy, real-time speech analytics, conversational AI, outsourcing and digital transformation solutions. Contribute to projects that transform customer experiences and help leading brands connect with their audiences in meaningful ways.
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Life at Probe Group
Culture Our unique passion-focused culture creates a bright, bold, and buzzing atmosphere.
Employee Wellbeing Probe looks to support your well-being, partnering with Sonder Digital Care Platform.
Diversity and Inclusion Our "I Belong" program aims to create an environment where our uniqueness can thrive.
Back to search results
Previous job Next job
Job Description
- Non-negotiable is travel industry and GDS experience of Sabre Red/native
- Sabre.
- High level communication skills both oral and written
- Competent in use of MS products/ Google and call centre tools
- Able to quickly build rapport and gain trust
- An approachable, confident and competent phone manner
- Meticulous attention to detail and understanding of the importance of getting things right the first time
- A multi-tasker with experience working across multiple channels
- Process driven but a nimble learner with the ability to adapt quickly when circumstances require it
- Ability to problem solve, negotiate and resolve conflict constructively
- Maintains customer centric attitude under pressure
- Act with urgency
- Flexible with their working days and happy to be slotted into a rotating roster
Apply Now
Explore our end-to-end career opportunities across CX strategy, real-time speech analytics, conversational AI, outsourcing and digital transformation solutions. Contribute to projects that transform customer experiences and help leading brands connect with their audiences in meaningful ways.
Get notified for similar jobs
You'll receive updates once a week
Enter Email address (Required)
Failure!
Get tailored job recommendations based on your interests.
profile icon
Profile recommendations
No recommendations found
Similar Jobs
No recommendations found
Jobseekers Also Viewed
No recommendations found
Life at Probe Group
Culture Our unique passion-focused culture creates a bright, bold, and buzzing atmosphere.
Employee Wellbeing Probe looks to support your well-being, partnering with Sonder Digital Care Platform.
Diversity and Inclusion Our "I Belong" program aims to create an environment where our uniqueness can thrive.
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