Administrative Assistant (ServiceM8 Experience Required)

The Opportunity at a Glance

We’re hiring a remote Administration Officer (ServiceM8 Experience Required) to join a well-established Australian business in the residential and commercial garage door industry. This is a full-time position for Philippine-based candidates, employed under a proper PH setup with benefits from day one.

You’ll play a key role in keeping operations running smoothly — from job scheduling to documentation and client follow-ups — all within ServiceM8, the company’s core CRM. If you’re confident juggling admin priorities in a fast-paced environment and already know your way around ServiceM8, we’d love to hear from you.

How You’ll Make an Impact

• Manage bookings, quotes, job progress, and client communication within ServiceM8


• Prepare and process job documentation, approvals, and invoicing requests


• Liaise with internal teams to coordinate materials, job schedules, and construction updates


• Maintain clear communication with clients from booking to job completion


• Follow up with clients for feedback and Google reviews


• Ensure data accuracy and workflow compliance across all service and installation operationsJD - Administration Off…

What We’re Looking For - You’re the Perfect Fit if You:

• Have experience in an administrative or coordination role, ideally in a high-volume, service-based business


• Are confident and experienced in using ServiceM8 for job management, quoting, and scheduling


• Excel at handling multiple tasks while maintaining attention to detail


• Communicate clearly and professionally across teams and with clients


• Are highly organised, self-driven, and able to follow structured workflows


• Are proficient in Microsoft Office, especially Excel and Outlook


• Have a customer-first mindset and a proactive attitudeJD - Administration Off…

What Sets You Apart - You’ll Shine Even Brighter With:

• Prior experience in construction, maintenance, or service-based industries


• Knowledge of Australian service workflows, timelines, and client expectations


• Familiarity with quoting, procurement coordination, and CRM data integrity


• Experience supporting on-site teams or coordinating logistics with installers or technicians

Work Schedule & Employment Terms

• Full-Time | Monday to Friday


• Remote role for Philippine-based candidates


• Philippine employment setup (not freelance or project-based)

Perks & Benefits from Day 1

• Starting salary of Php 35,000/month, with flexibility for candidates with relevant experience


• Enjoy the flexibility of a fully remote work setup


• HMO with 1 free dependent


• Life insurance


• Paid leave credits


• Government-mandated benefits including 13th month pay


• Work-from-home equipment provided

How to Apply

To apply, please visit this link: https://recruiterflow.com/staffstream/jobs/146  to submit your application via our career page.

As part of your application, please include a link to a short video recording (1-2 minutes) where you:

• Introduce yourself professionally


• Share a brief overview of your experience using ServiceM8 and your background in admin or coordination roles

This helps us better understand your communication skills and how well your experience aligns with the role.