Administration Assistant

Discover your 100% YOU with MicroSourcing!

Position: Administration Assistant

Location: Three Ecom, MOA, Pasay City

Work setup & shift: Hybrid (2x a week onsite) | Day Shift | Training Onsite

Why join MicroSourcing?

You'll Have

• Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one (plus one or more dependents), paid time-off with cash conversion, group life insurance, and performance bonuses
• A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities
• Work-Life Harmony: Benefit from flexible work arrangements that help you balance work and life
• Career Growth: Take advantage of continuous learning and career advancement opportunities
• Inclusive Teamwork: Join a team that celebrates diversity and fosters an inclusive culture
  
  

Your Role:

Position Summary

The Administration Assistant provides critical support to insurance brokers by managing client records, ensuring smooth workflow processing, and handling key back-office administrative tasks. This role requires precision, strong coordination, and a commitment to service excellence in a fast-paced brokerage environment.

Key Responsibilities

• Set up and maintain client records, including filing and updates in data systems
• Enter and process data for renewals, referrals, endorsements, new business, cancellations, and premium funding via systems such as WinBEAT, SUNRISE, SVU, and OT
• Set up new files, take meeting notes, and track processing statuses on renewal spreadsheets
• Monitor task progress via the Office Tech Task System
• Adhere to regulatory requirements on privacy, data security, and confidentiality
• Communicate and engage with brokers to provide timely administrative support
• Maintain high service standards and confidentiality at all times
• Handle general office administrative tasks and participate in meetings through brokers’ preferred platforms
• Support branch banking processes such as pre-renewal handling and refund invoicing
• Work collaboratively with onshore broker assistants to meet service level agreements
• Embrace and apply best practices in a dynamic insurance brokerage setting
  
  

What You Need:

Non-negotiables

• Previous experience in administrative support, preferably in insurance or financial services
• Familiarity with systems like WinBEAT, SUNRISE, SVU, or OT
• Strong attention to detail and data entry accuracy
• Excellent communication and coordination skills
• Ability to manage confidential information responsibly
  
  

Preferred skills/expertise

• Experience supporting compliance or documentation-heavy environments
• Exposure to workflow/task systems and data tracking tools
• Proficiency in Microsoft Office applications
• Strong organizational and time management skills
• Comfortable working in hybrid teams and adapting to onshore coordination
  
  

About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU

MicroSourcing believes that our strength lies in the diversity and talent of our people. We foster an inclusive culture that embraces all races, genders, ethnicities, abilities, and backgrounds. We provide space for different perspectives and offer opportunities for everyone to thrive.

At MicroSourcing, equality isn’t just a slogan—it’s our way of life. We don’t just accept your unique, authentic self—we celebrate it and value every contribution to our collective success and growth. Join us in celebrating YOU and your 100%!

For more information, visit https://www.microsourcing.com/

• Terms & conditions apply.