Admin Assistant (Medical Industry) - 8901

LOOKING FOR LATIN AMERICAN AND FILIPINO CANDIDATES

Please submit your resume in ENGLISH, otherwise, your application may not be processed. We prioritize the processing of one active application at a time. If you have applied for multiple job openings within our organization, we kindly request that you direct any update inquiries to the team responsible for handling your initial application.

Position: Admin Assistant

Working hours: M-F; 8 am to 5 pm EST

Salary: 1000 - 1500 USD

Duties And Responsibilities

• Phone Support: Handle incoming and outgoing phone calls, providing excellent customer service to patients and addressing their inquiries.
• Patient Follow-Up: Contact patients for follow-ups regarding their treatment plans and progress to enhance patient satisfaction.
• Appointment Management: Assist in scheduling and rescheduling patient appointments to ensure optimal clinic workflow.
• Data Management: Utilize CRM and electronic health records systems to maintain accurate patient information and documentation.
• Administrative Tasks: Perform various low-level administrative tasks to support daily operations and enhance clinic efficiency.
• Collaboration: Work closely with the clinical team to ensure seamless communication and patient care.
  
  

Qualifications

• At least 2 years of previous experience in a similar role.
• Familiarity with CRM and electronic health records systems is preferred; however, a willingness to learn is essential.
• Previous experience in sales or cold calling is beneficial but not required.
• Strong organizational skills with attention to detail and the ability to manage multiple tasks effectively.
• Ability to work collaboratively with a diverse team and contribute to a positive clinic environment.
• Excellent verbal and written communication skills are essential.
• While knowledge of medical terminology is not required, a background or interest in the medical industry is a plus.