Flex Associate

About Event Cadence

At Event Cadence, we're all about turning ordinary events into extraordinary experiences. We're not just another event platform. We're the heartbeat of event experiences for year-round engagement—from academic conferences to corporate retreats, we're here to make it happen!

Our mission is simple: Empower event organizers to craft exceptional, one-of-a-kind experiences through our platform. We believe in the power of technology, the spirit of innovation, and the magic of human connection.

About the Role

This is more than just a traditional role. As a Flex Associate, you’ll be starting as a generalist, supporting our congresses, providing top-notch customer support, and handling documentation and reporting. But that's just the beginning. Our Flex Team is known for taking on unique side projects based on individual interests and company needs. So while you’ll have core responsibilities, you’ll also have plenty of room to explore, experiment, and find your niche. 

Core Responsibilities

• Congress Support: Provide essential support for events, ensuring every detail aligns with our quality standards
• Customer and Event Support: : Engage with customers as needed, providing support and answering questions (expect about 2-4 client calls per month).
• Documentation & Reporting: Capture and maintain accurate data, and assist in creating reports for better insights

What Makes This Role Unique?

We believe the best way to grow is to explore. Each member of our team finds their own “specialization,” taking on projects based on personal strengths and areas of interest. Here are some directions team members have taken in the past:

• Congress Support & Coordination
• Process Improvement & Automation
• Presales, Marketing & Design
• Data Analysis & Reporting
• Talent Recruitment & Onboarding/Training

Qualifications

• Ability to work during Eastern Time (EST)
• Strong English communication skills
• Proficient with spreadsheets
• Exceptional interpersonal and customer service skills
• Tech-savvy with the ability to educate clients on platform functionalities
• Excellent attention to detail and organizational skills
• Open to learning and growing with the role

Benefits

• Work from Anywhere: We’re a remote-first company and plan to stay that way
• Unlimited Paid Time Off: Take the time you need, when you need it
• Local Holidays Observed: We respect and follow your local holiday calendar
• Above-Market-Rate Pay: Offering compensation above the local market rate
• High-Growth Environment: Thrive in a dynamic setting with ample opportunities for development and advancement

Don’t meet every single requirement?

Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Cadence, we are dedicated to building a diverse, inclusive and authentic workplace. So if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles. 

Ready to explore and grow with us?

Take 5 minutes to fill out this form: https://form.asana.com/?k=NaMpdfdCzROqrqLXYQvAHg&d=204358902455423