Accounts Receivable Specialist
Tahche Careers
Date: 8 hours ago
City: Cebu City
Contract type: Full time
Our US Partner has an extensive experience in servicing customers of a wide range of plumbing issues along with their inventory of high-quality service parts whether it's commercial plumbing, residential plumbing or our industrial clients.
This is a full-time role, on a US shift and on a WFH set-up.
If you have the right skill set, this may be your opportunity to enter this fast- growing organization.
Key Responsibilities
This is a full-time role, on a US shift and on a WFH set-up.
If you have the right skill set, this may be your opportunity to enter this fast- growing organization.
Key Responsibilities
- Invoice Management:
- Prepare and send customer invoices accurately and promptly.
- Monitor and follow up on outstanding invoices to ensure timely payment.
- Resolve any billing issues or discrepancies with clients in a professional manner.
- Payment Processing:
- Apply payments received to customer accounts in QuickBooks (QB) and Service Fusion.
- Reconcile payments and adjust accounts to reflect accurate balances.
- Process credit card payments, ACH, checks, and other forms of payment.
- Collections:
- Proactively contact clients regarding overdue accounts to collect payments.
- Negotiate payment terms when needed and maintain effective communication to ensure timely payments.
- Maintain detailed records of collection efforts and payment arrangements.
- Reporting & Reconciliation:
- Prepare and provide regular reports on aging accounts and payment status to management.
- Perform monthly reconciliations of accounts receivable records to ensure accuracy.
- Assist in month-end and year-end closing processes related to accounts receivable.
- Customer Service:
- Provide excellent customer service by answering client inquiries regarding billing and payments.
- Work closely with the sales and customer service teams to ensure smooth processes and resolution of billing issues.
- System Management & Improvement:
- Utilize QuickBooks (QB) and Service Fusion to manage accounts receivable data.
- Assist in streamlining the accounts receivable process and implementing improvements for efficiency.
- Experience:
- Minimum of 3 years of experience in an accounts receivable role or similar financial position.
- Proficiency in QuickBooks (QB) is required.
- Experience with Service Fusion or similar CRM and accounting software is preferred. However, we are willing to train the right candidate.
- Strong knowledge of accounts receivable functions, billing, and collections processes.
- Excellent attention to detail with the ability to handle large volumes of data.
- Ability to communicate effectively with clients and internal teams.
- Proficient in Microsoft Excel and other office software.
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