Accounts Coordinator
Jobs360
Date: 7 hours ago
City: Angeles City
Contract type: Full time
Roles And Responsibilities
- Represent Caesarstone professionally when interacting with retailers, customers, and fabricators.
- Act as the primary liaison between affiliated retailers, customers, and sub-contracted fabricators.
- Ensure accurate and complete data entry in internal systems (Portal and Oracle).
- Coordinate slab shipments and oversee project progression from order to completion.
- Track fabricator performance, including customer satisfaction and timeline KPIs.
- Conduct fabricator training on program expectations and portal usage.
- Field and resolve warranty inquiries.
- Monitor accounts receivable (AR) and accounts payable (AP) for program compliance.
- Reduce material waste through usage monitoring.
- Handle escalations and complaints with professionalism, including occasional direct communication with end users.
- Ensure inventory accuracy and timely replenishment.
- Travel occasionally to retail partners for onsite training.
- Support evolving responsibilities and take initiative on new tasks as needed.
- At least 3 years in an administrative, customer service, or account coordination role.
- Demonstrated experience managing multiple stakeholders and projects.
- Familiarity with business operations and processes in a customer-focused environment.
- Excellent communication skills, both written and verbal.
- Strong attention to detail, organization, and multitasking abilities.
- Proficient in MS Office tools.
- Customer service mindset and problem-solving attitude.
- Post-secondary education preferred.
- Ability to read floor plans and perform basic math calculations.
- Day 1 HMO Coverage
- Nightshift schedule
- Fixed weekends off
- Work-from-home
- Employee referral incentives (Silver)
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