Account Services Specialist (Australian Mortgage)

Description

Join the best and be the BEST! We invite you to join the largest mortgage aggregator in the market!

What are we looking for?

Skills Required

• Bachelor’s Degree in any relevant course
• Demonstrated experience in Administration and Client Services for at least 3 years of demonstrated experience in developing relationships
• Intermediate to advance level of proficiency in reporting and project tools/programs
• Intermediate level of English communication skills
  
  

Nice To Have

• Financial-related field
• Experience within a financial institution, especially mortgages
• Knowledge in business or systems analysis
  
  

What will you do?

• Management of BrokerForce Mailbox and Communication Contents
• Manage Broker’s Monthly Billing and Invoice
• Establish, develop and maintain strong business and broker relationships
• Manage Broker Business pipelines
• Manage the Broker onboarding and offboarding
• Conduct broker profiling and maintains a database of potential brokers
• Other duties and responsibilities as assigned
• Provide administrative and operational support to Accounts Services Leadership as needed
• Assist in identifying and managing Brokers need and expectations
• Facilitate broker requests relating to staff rewards and incentives
• Working with our Operations team to mitigate broker concerns and facilitate training requests or upskilling opportunities for BSEs
• Working with our Operations team to convert brokers from the application stage to the onboarded stage
• Work with the Team Leader, National Brokerforce Manager and Operations Manager to ensure a best in class experience is provided to our brokers.
  
  

Join the awesome team and enjoy these benefits & perks:

• Hybrid (Initially Office Based Training and will transition to Home-based)
• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Regular Company Events, Work Life Balance, and Career growth opportunities
  
  

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our client is the largest and most progressive aggregator group across Australia and New Zealand supporting a community of over 6,000 brokers and advisers. Helping over 300,000 customers settle over $130 billion worth of loans in 2022 and reaching a collective loan book of $350 billion.

#ConnectOS #ConnnectOSCareers #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.