AC Manila - Workforce Manager

At PwC, our people in people strategy focus on developing and implementing long-term strategies to align the organisation's human capital with its overall business objectives. This involves analysing workforce trends, applying the latest HR strategy, long-term workforce planning and improving overall employee experience. In strategic workforce planning at PwC, you will focus on analysing and forecasting the organisation's current and future workforce needs. You will play a crucial role in analysing if the organisation has the right people with the right skills in the right positions to achieve its strategic objectives. Additionally, you will analyse data, forecast future needs, develop strategies, and collaborate with stakeholders to optimise the workforce and drive organisational success.

Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member’s unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.

Skills

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Analyse and identify the linkages and interactions between the component parts of an entire system.
• Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion.
• Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables.
• Develop skills outside your comfort zone, and encourage others to do the same.
• Effectively mentor others.
• Use the review of work as an opportunity to deepen the expertise of team members.
• Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate.
• Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.
  
  

The Opportunity

When you join PwC Acceleration Centers (ACs), you step into a pivotal role focused on actively supporting various Acceleration Center services, from Advisory to Assurance, Tax and Business Services. In our innovative hubs, you’ll engage in challenging projects and provide distinctive services to support client engagements through enhanced quality and innovation. You’ll also participate in dynamic and digitally enabled training that is designed to grow your technical and professional skills.

As part of the People Strategy team you will manage workforce planning and resource allocation to enhance operational effectiveness. As a Manager you will supervise teams, mentor staff, and đảm bảo the successful execution of projects while maintaining exceptional standards of quality.

Responsibilities

• Manage workforce planning and resource allocation for effectiveness
• Supervise teams to achieve successful project execution
• Mentor staff to develop their skills and knowledge
• Collaborate with stakeholders to align project objectives
• Analyze operational processes to identify areas for enhancement
• Foster a culture of continuous learning and development
• Manage project timelines and deliverables effectively
• Lead initiatives that enhance operational effectiveness
  
  

What You Must Have

• Bachelor's Degree in Management
• 7 years of experience in Business Process Outsourcing or related work
• Oral and written proficiency in English required
  
  

What Sets You Apart

• Working knowledge of Microsoft Office Suite
• Competence in Digital Tools like Alteryx, PowerBi, Tableau
• Experience in audit-related processes and analysis
• Understanding of accounting and business concepts
• Ability to coach subordinates in their career development
• Demonstrating self-motivation and personal growth commitment
• Committing to continuous training and proactive learning
• Additional Educational Preferences