AC Manila - Program Coordinator Senior Associate

Job Summary

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. Those in Salesforce service at PwC will specialise in providing consulting services for Salesforce applications related to customer service and support. You will analyse client requirements, implement software solutions, and provide training and support for seamless integration and utilisation of Salesforce service applications. Working in this area, you will enable clients to optimise their customer service processes, enhance customer satisfaction, and achieve their strategic objectives.

Job Description

Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow.

Skills

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Respond effectively to the diverse perspectives, needs, and feelings of others.
• Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems.
• Use critical thinking to break down complex concepts.
• Understand the broader objectives of your project or role and how your work fits into the overall strategy.
• Develop a deeper understanding of the business context and how it is changing.
• Use reflection to develop self awareness, enhance strengths and address development areas.
• Interpret data to inform insights and recommendations.
• Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.
  
  

The Opportunity

When you join PwC Acceleration Centers (ACs), you step into a pivotal role focused on actively supporting various Acceleration Center services, from Advisory to Assurance, Tax and Business Services. In our innovative hubs, you’ll engage in challenging projects and provide distinctive services to support client engagements through enhanced quality and innovation. You’ll also participate in dynamic and digitally enabled training that is designed to grow your technical and professional skills.

As part of the Salesforce Service team you will support the successful delivery of large-scale transformation programs that drive organizational change. As a Senior Associate, you will coordinate activities, track progress, and maintain documentation while fostering collaboration among diverse teams. This position provides an exciting opportunity to enhance your project management skills and contribute to significant initiatives that deliver real impact to our clients.

Responsibilities

• Support the execution of large-scale transformation initiatives
• Coordinate project activities and monitor progress effectively
• Maintain thorough documentation to confirm clarity and transparency
• Foster teamwork and collaboration among diverse groups
• Enhance project management capabilities through hands-on experience
• Contribute to impactful initiatives that deliver client worth
• Utilize attention to detail to secure successful outcomes
• Assist in financial and reporting processes to support project goals
  
  

What You Must Have

• Bachelor's Degree
• 4 to 8 years of experience in programme coordination, PMO support, or business operations
• Oral and written proficiency in English required
  
  

What Sets You Apart

• Bachelor's Degree in Technology
• Demonstrating proficiency in program documentation management
• Supporting program planning and deliverable tracking
• Coordinating onboarding and offboarding processes
• Assisting with budgeting and financial reporting
• Maintaining risk and issue registers
• Scheduling and coordinating meetings effectively
• Promoting consistent process and template usage
• Working independently to deliver quality support
  
  

 Company Overview

PwC AC Manila's Consulting Services are designed to provide industry expertise and innovative solutions through Cloud & Digital services. Our goal is to assist businesses in driving growth, optimizing operations, and seizing opportunities. With our team of professionals, cutting-edge technology, and deep industry knowledge, we help businesses stay ahead of the competition, deliver strategic solutions, and unlock long-term value.