100 percent Chat / Email Support - Entry Level Welcome

Caldwell Communications


Date: 3 weeks ago
City: Quezon City
Contract type: Full time
TO APPLY, KINDLY CREATE A PROFILE THROUGH THIS LINK: airtable.com/appDUgrVp2JSm6Edy/shrcL3R4b5rvvVXFT?prefill_Source+of+Leads=Jobslin

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For regular employees, we offer an industry-leading benefits package that includes:

Competitive Salary

Opportunity for rapid career growth for Top Performers

HMO with 2 free beneficiaries on Day One

Shift Schedule (Day shift/Mid shift/Night shift)

Pioneer, Non-voice, and Easy Accounts Available

Free Coffee and Biscuits in the office

Retirement/Life Insurance for Qualified Staff

Incentives and Signing Bonuses & other Premium Benefits for you to enjoy.

Job Responsibilities

Follow standard operations and procedures.

Recognize and escalate priority problems in accordance with Client standards.

Ensure one call resolution prioritizing customer satisfaction.

Perform basic troubleshooting when necessary.

Qualifications

With or without BPO Experience

At least High School Graduate (Old curriculum) / ALS Graduate

Excellent phone etiquette and excellent verbal, written, and interpersonal skills

Ability to multi-task, organize, and prioritize work

BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!

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