Webinar Support Specialist

About Xerox Holdings Corporation
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today’s global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com

Overview: The Webinar Support Specialist is responsible for the successful planning, coordination, and execution of global webinars that support marketing and sales initiatives. This role ensures seamless delivery of webinar programs, enhances audience engagement, and contributes to lead generation and business growth through effective webinar management and optimization
Why Join This Team

• Be part of a dynamic and collaborative global marketing operations team
• Gain hands-on experience in webinar platforms, CRM, and marketing automation tools
• Contribute to impactful campaigns that drive customer engagement and revenue growth
• Develop project management, analytics, and cross-functional collaboration skills
• Work in a fast-paced environment that values innovation, efficiency, and continuous improvement

What You Will Do

• Plan, schedule, and execute end-to-end webinar programs, including live, simulive, and on-demand sessions
• Manage webinar logistics such as registration setup, invitations, reminders, and post-event follow-ups
• Configure and optimize webinar platforms, landing pages, and communication materials
• Host or support live webinars, manage participant engagement, and troubleshoot technical issues
• Collaborate with marketing, sales, and other stakeholders to ensure successful promotion and delivery of webinars
• Maintain webinar recordings and support content repurposing for on-demand access
• Provide training and guidance to presenters and stakeholders on webinar tools and best practices
• Monitor webinar performance, analyze data, and generate reports to measure effectiveness and identify improvements
• Support integration of webinar tools with CRM and other marketing systems

What You Need to Succeed

• Bachelor’s degree in Business, Marketing, Communications, or a related field
• At least 2 years of experience in webinar management, marketing operations, or event coordination
• Familiarity with webinar platforms and marketing automation tools
• Proficiency in Microsoft Office applications
• Strong organizational and project management skills with the ability to handle multiple priorities
• Excellent communication and stakeholder management skills
• Analytical mindset with the ability to interpret performance data and recommend improvements
• Detail-oriented with a focus on delivering high-quality outputs in a fast-paced environment

How We Set You Up for Success

• Structured onboarding with training on webinar platforms and internal processes
• Access to tools and systems that support efficient webinar execution
• Opportunities to work on global campaigns and cross-functional initiatives
• Supportive team environment with clear workflows and expectations
• Continuous learning and development to enhance marketing operations and analytics skills

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