Technical Project Manager (Project-Based)

WE ARE HIRING A TECHNICAL PROJECT MANAGER (PROJECT BASED)

Ever opened a new bank account and got a weekend away? Spent on fashion and received a personal styling session? Picked up groceries and walked away with cinema tickets?

If so, you’ve probably experienced a TLC Worldwide campaign - without even knowing it.

At TLC, we help the world’s biggest brands drive customer acquisition, loyalty and engagement with emotionally engaging, experience-led rewards. From global banks to high street retailers, our programs are designed shift behaviour, boost ROI and build genuine brand love – at the fraction of the cost of discounting and cash offers. Backed by COSMOS, our all-in-one program platform, we deliver personalised campaigns at scale with live data, smart insights, and seamless customer journeys.

We’ve spent 30 years mastering what moves customers; combining deep consumer insight, a global network of 100,000+ rewards, and a unique ability to drive measurable ROI for brands.

We’re 400+ people strong, across 15 global hubs. A collective of marketers, creatives and strategists who care about doing great work - and having fun while we do it. We celebrate bold thinking, empower growth, and champion the kind of culture that helps people thrive.

Here are a few things that we've got to offer:

• Dynamic & collaborative team in a creative environment with exposure to global clients & colleagues - Check out our clients

• Weekly webinars to support your development through our People Academy

• Annual TLC Wellness Week and programmes throughout the year

• TLC Culture Club - including seasonal social events, tasty lunches & more

• TLC Gives Back - volunteering opportunities, including off site visits and volunteering leave

• TLC Rise - supporting and empowering women into leadership roles

• 'Frankies' - Our very own awards ceremony where we walk down the TLC red carpet in our best outfits

• TLC Owner's Club - Everyone that is part of the TLC experience contributes to our success, which is why we all own a piece of TLC as part of our share holder scheme

What you'll be doing:

• Leading end to end project management from kickoff to go live

• Building and managing timelines, milestones and critical paths

• Keeping a clear view of progress, risks and dependencies

• Bringing structure to governance, reporting and decision making

• Gathering and shaping business and technical requirements

• Turning complex needs into clear, actionable delivery plans

• Working closely with developers to ensure solutions are practical and effective

• Acting as the bridge between client, internal teams and delivery partners

• Keeping everyone aligned, accountable and moving forward

• Communicating confidently with both technical and non technical audiences

• Leading QA and UAT phases with clarity and control

• Ensuring all issues are tracked, resolved and signed off

• Preparing teams for launch with robust handover and support plans

Who we're looking for:

• Proven experience delivering digital or technical projects, ideally web based or integration led

• Confidence working with developers and technical stakeholders

• Strong organisational skills with a sharp eye for detail

• Ability to manage multiple workstreams in a fast paced, client facing environment

• Clear and confident communication style

• Experience using tools such as Jira, Asana or similar

Being a people-led business, we hire upon values and believe that our people are what make the beloved TLC culture so unique.

At TLC we aim to create a ‘world within the world’ that is free from prejudice, bias and inequity.

A world where diversity is valued and celebrated, and where we work hard to ensure all our wonderful people are given equal opportunity to succeed.

If you're excited by everything we've told you, then it's time to apply!