Technical Assistant

With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.

Come join our 31,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!

Key Responsibilities:

The Technical Assistant will effectively manage the external and international relationship and information requirements, situational analysis, trending and benchmarking ensuring relevance and appropriateness of Field Office’s partnership, planning and decision making processes. He/she facilitates some administrative concerns within the Field Office particularly those concerns that impact the internal and external relations (networks, government project partners) including but not limited to responding to correspondence, inquiries, coordinating schedules of critical events in the field office. Lastly, demonstrates Christ-centered lifestyle that inspires passion, participates in spiritual formation and models of high standard of personal integrity/maturity.

In times of emergency response especially, the Technical Assistant may become part of the Response Team depending on her/his expertise and training with prior agreement with her/his supervisor. This role must be clearly defined, agreed and supported with appropriate training, coaching or exposures and a plan to cover her/his responsibilities is in place while on a special assignment.

This is an open-ended post based in Quezon City.

Major Responsibilities

Technical Coordination and Support

• Provides management support to the Field Operations Team – the Operations Manager and the Field Operations Staff.
• Coordinates external and internal relationships, networks and partnerships of the Operations Manager and Field Office team by ensuring flow of good communication and information that guides and strengthen relationship and partnership.
• Facilitates the gathering of relevant information, documents/materials and program and management brief that may be required by the Operations Manager and the Field Office Team for purposes of planning, research, developing new programs, preparation of proposals and building new partnership and networks.
• Participates in the networking, planning, monitoring and assessment/evaluation activities of the Field Office by providing viable inputs.
• In coordination with relevant Field Office staff, participates in planning for new programs, projects or initiatives and uses raw information to develop proposals for submission to Support Offices, local mission and donors’ international/multilateral organizations for funding.
• Coordinates with Program Manager for PNSG Projects, Resource Development, GAM, Operations Program Team and other relevant Field Office staff in local fundraising campaigns, donor relations, planning for new programs, projects or initiatives and uses field office information to contribute for proposal development.
• Coordinates with ICT and SMIL Teams to ensure that Field Offices information feeds well into information requirements of Field Office staff and Partners that contributes to the overall MIS of the organization and is well maintained and updated.

Administrative Support

• Facilitates some administrative concerns within the Field Operations team particularly those concerns that impact the internal and external relations (networks, government project partners) including but not limited to responding to correspondence, inquiries, coordinating schedules of critical events in
• the field program operation.
• Provides documentation assistance to the Field Office teams during meetings, strategic planning and other Field Office related events as necessary.
• Supports Operations Manager in leading field office fleet activities, performs and monitors vehicle assignments, and cross-checking of submitted documents (DTR, trip tickets, and VR) for overtime requests as deemed necessary in coordination with drivers, field office/ project staff, ensuring adherence to organization’s safeguarding and security protocols.

Reports and Records Management

• Develops a file-keeping and monitoring system, either through electronic assisted systems or manual systems and ensures the confidentiality and easy access of records for the field offices designated users.
• In close coordination with Program Managers, Program Officers, SMIL and Sector Specialists/Advisors consolidates, reviews and finalizes Field Office Monthly Accomplishment Reports, Midyear and Annual Reports, highlighting critical information for Field Office Management or Operations Management team’s action.
• Reviews and analyses Program and Project accomplishment reports for the purpose of tracking Field Office performance and understanding trends to inform program management reporting to the Field Operations Management Team, support offices and other major donors.

Communication and Relationship Building

• Maintains good communication with the Operations Manager, Program Managers and Area Program and Project teams, and other departments ensuring regular flow of relevant communication between Operations Manager, Program Managers, and all program staff, other departments, and partners.
• Liaises with different stakeholders and networks in behalf of the Operations Manager and Program Managers.

Organizational Contribution

• Attends regular team devotion as part of staff spiritual nurturing.
• Participates in meetings, such as team and organizational, as necessary.
• Submits Performance Agreements and Staff Learning and Development Plan and Performance Reviews.
• Supports emergency response, as necessary.
• Performs other tasks as assigned by the supervisor, seasonal tasks relevant to field office management (e.g. accreditation, audit, etc.).

Minimum education, training and experience requirements to qualify for the position:

• A graduate of Bachelor’s Degree in Management, Social Sciences or equivalent substantial experience in development.
• At least two or three years experience in providing executive level support.
• Strength in research, situational analysis, development communication, report writing, proposal writing, and liaison work with networks other agencies.
• Ability and willingness to travel.
• With Field operations and community development experience.
• Familiar of program/project designing, implementation, monitoring and evaluation.
• Competent in using Microsoft Offices (i.e., Word, Excel, Powerpoint, etc.).
• Technical writing skills.
• Can work with minimal supervision and can be trusted with highly sensitive information.

World Vision is committed to safeguarding all children as well as adults living where World Vision operates. We have zero tolerance for incidents of violence or abuse against children or adults, including sexual exploitation or abuse, committed either by employees or others affiliated with our work. Therefore, World Vision does not hire staff whose background is not suitable for working with children or vulnerable adults, even if their role does not interact directly with them. Each potential team member needs to understand the importance of these issues and be open to further training and guidance on our safeguarding policies and responsibilities.

Applicant Types Accepted: