Sales Manager

Summary

Grand Hyatt Manila offers a myriad of exciting experiences and dramatic restaurant concepts, making it a true destination within a destination. Guided by the #LivingGrand philosophy, we create moments of more in everything we do- elevating guest experiences through exceptional service, thoughtful design, and genuine care.

At Hyatt, our purpose is to care for people so they can be their best. We are committed to fostering a culture of inclusion where colleagues feel respected, valued, and empowered to bring their whole selves to work. We believe diverse perspectives strengthen our teams and enrich the experiences we create for our guests.

We are seeking a well-experienced Sales Manager who will work on generating new business, and leverage on World of Hyatt to encourage loyal Hyatt guests to enjoy the grand life. You will ensure that rooms revenue is within expectation, maximize revenue and profits, and drive hotel's positive performance in the marketplace.

In this role, you will develop, implement, maximize, monitor, and evaluate the hotel’s sales strategy to achieve and exceed forecasted revenue figures in rooms, events, and all other revenue-generating departments. You will ensure sales activities are aligned with the corporate marketing strategy, and hotel actions have been implemented where appropriate. You will also be reviewing sales files and systems to ensure correct booking procedures, including group room and meeting program history, contractual agreements, room block analysis, and credit and payment documents.

Qualifications

Ideal candidates shall meet the following criteria:

• Progressive career in Sales in a 5-star luxury property, with at least 2 years of experience in a similar role
• Superior customer service skills
• Exceptional problem-solving, strategy formulation and account development skills with high regard for details and accuracy
• Passion for working with people
• This position is open to local candidates or Philippine passport holders with valid working rights.