Retail Service Associate
2GO Group
Date: 2 weeks ago
City: Las Piñas
Contract type: Full time
Here’s the difference you’ll make
You’ll serve as the frontline representative of 2GO, responsible for accurate and efficient transaction processing at designated retail outlets. This includes travel ticket booking and issuance, acceptance of documents, parcels, and cargo for delivery, as well as other related services offered at 2GO outlets. Through excellent customer service and precise execution, you’ll help ensure a seamless and positive customer experience.
What you’ll do (your mission)
Be the face of 2GO and play a key role in delivering excellent customer experiences.
Gain hands-on experience in retail operations, transaction processing, and customer eng agement.
Develop your selling, communication, and service skills in a dynamic environment.
Contribute directly to business growth and customer satisfaction.
Be part of a customer-focused team committed to service
You’ll serve as the frontline representative of 2GO, responsible for accurate and efficient transaction processing at designated retail outlets. This includes travel ticket booking and issuance, acceptance of documents, parcels, and cargo for delivery, as well as other related services offered at 2GO outlets. Through excellent customer service and precise execution, you’ll help ensure a seamless and positive customer experience.
What you’ll do (your mission)
- Ensure accurate and proper execution of all transactions for identified retail services.
- Implement retail-designated processes to maintain a clean, organized, and well-functioning outlet (e.g., cleanliness standards, proper filing of records and reports, and correct display of marketing materials).
- Deliver excellent customer service and perform selling and marketing activities as assigned.
- Prepare, process, and complete required administrative tasks, including report preparation and submission, safekeeping and security of accepted packages, and handling of funds.
- Provide regular and ad hoc reports and assist in business development initiatives, including planning and execution support.
- Ensure accurate execution of all transactions for valued clients at all times.
- Hold a Bachelor’s Degree in Business Administration , Marketing, Management, or a related field.
- Have a minimum of 3–4 years of frontline selling or retail experience in a customer-service-oriented environment.
- Possess strong problem-solving and transaction processing skills.
- Demonstrate effective selling and customer engagement skills.
- Are detail-oriented, reliable, and able to work in a fast-paced retail environment.
Be the face of 2GO and play a key role in delivering excellent customer experiences.
Gain hands-on experience in retail operations, transaction processing, and customer eng agement.
Develop your selling, communication, and service skills in a dynamic environment.
Contribute directly to business growth and customer satisfaction.
Be part of a customer-focused team committed to service
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