Quality Assurance Analyst, Associate

Description

The Quality Assurance Analyst, Associate will join Infor's CPQ (Configure, Price, Quote) team. This role is primarily focused on manual testing (80%), ensuring the quality, reliability, and usability of a cloud-based application through comprehensive validation of new features, enhancements, defect fixes, and release cycles. The remaining 20% of the role involves exposure to automation-related initiatives.

The successful candidate will collaborate closely with Business Analysts, Developers, and fellow QA professionals to deliver high-quality software that meets customer expectations.

This position offers an excellent opportunity to deepen expertise in software quality assurance while gaining exposure to emerging technologies and AI-assisted testing practices

A Typical Day in the Life Includes:

• Develop and execute test cases based on defined requirements
• Identify, document, and track software defects and issues with clear and concise descriptions.
• Collaborate with BA and development teams to understand requirements and ensure alignment with quality standards
• Perform testing activities including feature testing (functional and non-functional), regression testing, and bug/defect testing
• Minimal exposure to automation using C# and AI-assisted testing
• Analyze test results and provide actionable feedback for product improvements
• Utilize tools such as Jira and Zephyr for test management and defect tracking
• Contribute to continuous improvement and innovation within the QA team

Basic Qualifications:

• Bachelor's degree in Computer Science, Information Technology, Computer Engineering, or a related field, or equivalent practical experience.
• Minimum of 2 years of experience in Software Quality Assurance or Software Testing.
• Strong understanding of QA methodologies, software testing principles, and software development lifecycle (SDLC).
• Hands-on experience performing manual testing in web-based or cloud-based applications.
• Experience creating and executing test cases, test scenarios, and defect reports.
• Familiarity with defect lifecycle management and bug tracking processes.
• Basic exposure to automation testing
• Strong analytical and critical-thinking skills with the ability to identify risks and defects proactively.
• Strong interpersonal and collaboration skills, with the ability to work effectively within cross-functional teams.
• Effective verbal and written English communication skills.

Preferred Qualifications:

• Technical background with automation concepts
• Exposure to object-oriented programming
• Basic understanding of C#

About Infor

About Infor Infor is where ambition meets impact. Join a global community of bold thinkers and innovators, where your expertise doesn't just solve problems. it shapes industries, unlocks opportunities, and creates real-world impact for billions of people. At Infor, you're not just building a career. you're helping to build what's next
Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation.

For more information visit www.infor.com
About Infor Infor is where ambition meets impact. Join a global community of bold thinkers and innovators, where your expertise doesn't just solve problems. it shapes industries, unlocks opportunities, and creates real-world impact for billions of people. At Infor, you're not just building a career. you're helping to build what's next
Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation.

For more information visit www.infor.com
Our Values At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management (PBM) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization.

We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees
Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section.
Fraud Awareness We have been made aware of unauthorized individuals posing as Infor recruiters, including some who have made fraudulent offers of employment. Please read our guidelines and protect yourself from recruitment scams.
Fraud Privacy Policy We value your privacy at Infor. You may access our privacy policy here.

US Only
This employer uses E-Verify. Please visit this website for additional information. E-Verify Illinois: Click here, aquí, or tu