Project Manager III

The Project Manager (PM) is responsible for driving consistent, high-quality project delivery across the Professional Services (PS) organisation, with a strong focus on governance, reporting, and data integrity.

Reporting to the Operations Director, this role combines hands-on project delivery with ownership of project management practices, including metrics, reporting standards, and data hygiene within the project management tool. This role plays a key part in improving visibility, predictability, and operational discipline across PS projects.

Key Responsibilities:

1. Project Delivery

• Manage assigned projects end-to-end, including:
  • Scope, timeline, and budget management
  • Resource coordination and utilisation tracking
  • Risk and issue management
  • Stakeholder communication
• Ensure projects are delivered on time, within budget, and aligned to agreed scope
• Monitor project health and proactively take corrective actions where needed

2. Project Governance & Standards

• Provide guidance and support to PMs and delivery teams on:
  • Project management best practices
  • Standard methodologies, templates, and processes
• Drive consistency in how projects are planned, executed, and tracked across the region
• Support adoption of standard operating procedures aligned with PS Operations

3. Metrics & Reporting

• Define and maintain project reporting standards, including:
  • Project status reporting (RAG status, milestones, risks/issues)
  • Financial tracking (budget vs actuals, forecast accuracy)
  • Resource utilisation and capacity insights
• Produce regular reporting packs for PS leadership
• Ensure reporting is accurate, timely, and actionable

4. Data Hygiene & System Discipline

• Own data quality within the project management tool:
  • Project setup accuracy (structure, budgets, milestones)
  • Time entry compliance and accuracy
  • Forecast and financial data integrity
• Identify and address data gaps or inconsistencies
• Drive accountability across PMs and delivery teams for maintaining high-quality data

5. Financial Oversight

• Manage project financials, including:
  • Budget tracking and cost control
  • Revenue tracking and forecasting
  • Billing readiness and invoicing coordination
• Work with Finance to ensure:
  • Timely and accurate invoicing
  • Alignment between project data and financial records
• Maintain visibility of project profitability and margin performance

6. Continuous Improvement

• Identify opportunities to improve:
  • Project delivery efficiency
  • Reporting automation
  • Tool usage and data quality
• Support initiatives aligned with Simplify, Standardise, Automate principles
• Contribute to enhancements in PS operational processes and systems

Skills & Experience

Required

• Bachelor’s degree in Business Administration, Commerce, Management, Information Systems, or a related field
• 5+ years’ experience in Project Management, Business Operations, PMO, Strategy & Operations, or similar roles
• Strong understanding of project management methodologies (e.g., Waterfall, Agile, or hybrid)
• Proven experience managing projects, including timelines, budgets, and stakeholders
• Experience working with project management tools (e.g., SuiteProjects Pro, Smartsheet, MS Project, Jira, etc.)
• Solid understanding of:
  • Project financials (budgeting, forecasting)
  • Billing and invoicing processes
• Strong analytical skills, particularly in metrics and reporting
• High attention to detail, especially around data accuracy and consistency

Preferred

• Experience in SaaS, Technology, Professional Services or consulting environment
• Experience supporting or defining PM standards and governance
• Exposure to financial reporting and margin analysis

About Us

From the day we opened our doors, MRI Software has built flexible, game-changing real estate software that powers thriving communities and helps make the world a better place to live, work and play. Fulfilling that mission is only possible because of one thing: exceptional people. People like you!

Our people-first approach to PropTech is defining a new industry standard for client experiences that, quite frankly, can’t be duplicated. Experiences that deliver real value every day. And we know those experiences begin with our people.

We believe MRI is more than just a workplace; it’s a connected community of people who truly feel they belong. Whether we’re investing in employee resource groups or providing tailored resources for each person to reach their full potential, we’re passionate about creating a work environment that makes you excited to show up every single day.

At MRI, one of our core values is to strive to amaze. From the intelligent solutions we create to the culture we cultivate, that’s our goal every day. Because that’s what industry leaders do. Whether you’re joining as a new Pride member or rejoining us after a short time away, your talent is vital to us, our partners and our clients.

Amazing growth requires amazing employees. Are you up to the challenge?

We know confidence gap and imposter syndrome can get in the way of meeting remarkable candidates, so please don’t hesitate to apply. We’d love to hear from you!

MRI is proud to be an inclusive employer. We welcome and celebrate diversity across all backgrounds, including ethnicity, religion, sexual orientation, gender identity, disability, age, military, veteran status and more.

We believe that Belonging is a direct result of Diversity, Equity, and Inclusion. Those values are woven into the fabric of who we are and are foundational to our continued success. Come and see for yourself!