Operations Assistant

Naga City, Bicol, Philippines Regular

WE ARE HIRING!!! Operations Assistant

We are looking for a highly organized and detail-oriented Operations Assistant to support senior leadership in a fast-paced SaaS environment. This role is focused on improving operational efficiency, ensuring accountability across teams, and maintaining clear visibility of tasks, deadlines, and ongoing priorities.

Key Responsibilities
Maintain and update task trackers, action logs, and operational dashboards
Capture key decisions, action items, owners, and deadlines from meetings and communications

• Proactively follow up on overdue or pending tasks to ensure accountability

Prepare meeting briefs, agendas, and follow-up summaries for leadership
Support light reporting, operational summaries, and performance updates
Draft internal documents such as SOPs, process guides, and structured updates
Ensure all trackers and documentation remain accurate, organized, and up to date

What We’re Looking For
Experience in operations, executive support, or coordination roles
Strong written English and excellent attention to detail
Ability to manage multiple trackers, deadlines, and priorities simultaneously
Strong organizational skills with a proactive and accountable mindset
Comfortable handling confidential information with discretion
Ability to work independently in a remote setup aligned with UK business hours

LOCATED WITHIN NAGA CITY, BICOL

️ Tools You’ll Use
Google Workspace (Docs, Sheets, Drive, Calendar)
Slack
CRM or operational dashboards (e.g., HubSpot or similar)
Other SaaS and project management tools as needed

Preferred Experience

• Background in SaaS, tech, or high-growth startup environments
• Experience with operations coordination, project management, or executive support
• Familiarity with tools like HubSpot, Jira, or ATS platforms
• Exposure to SOP creation or process improvement work