IT Supervisor

Global Quest Consulting Group


Date: 3 hours ago
City: Quezon City
Contract type: Full time
BASIC FUNCTION: The Supervisor IT Analyst/Programmer conducts systems QA and overseeing all systems application modules before the deployment. Also he/she is responsible of giving trainings to the users before the deployment of the program application.

Duties And Responsibilities

Technical Support:

  • Provides technical assistance pertains to the customized reports related to SAP and KA DMS
  • Resolves technical issues related to SAP and KA DMS via phone, in person, or remotely.
  • Travels to other branches to provide Users Training in relation to SAP and KA DMS integration
  • Maintains system functionality by testing the database
  • Consult with users to determine appropriate reports needed in the operations
  • Provide functional support related to SAP ERP
  • Give constant communication with the 3rd party provider in SAP in resolving issue if arises
  • Performs other related duties as assigned

Application Support

  • Develops, tests, deploys, and maintains customized report made in crystal application tool
  • Take lead the systems QA before deployment to the Production server
  • Conduct UI/UX test environment programs before the Go Live of the system
  • Ensures data accuracy and consistency through validation with relevant technical or business groups.
  • Regular initiates report reviews of data provided , especially the maintenance of the Item Master Data
  • Team led in build and maintain the front-end program in SAP and back of the system.
  • Proactively suggests designs and processes improvements based on available resources and best practices.
  • Handles multiple systems application projects such as:
  • SAP and KA DMS integration
  • New warehouse inventory management system New Intranet Employees service portal (in-house development program)

Qualification

  • With at least one (1) to three (3) Years' experience in SAP or any ERP application Support.
  • Knowledge in defensive coding skills
  • Experience in the following is preferred: web, and API development, SAP Crystal Reports
  • Good written and verbal communication skills.

Knowledge & Competencies

  • Proficient in Crystal Report and Query Report
  • Amenable to work on weekends/holidays to prepare workstations and IT support when necessary.
  • Knowledge on SAP B1 and business application programming
  • Knowledge and experience in developing SAP module such as: SAP B1, SAP ECC, SAP HANA
  • Familiar with PHP, Python, ASP, JQuery, Angular, JavaScript, HTML, and CSS
  • Understand the integration technology such as: PI/PO (Process Integration/Process Orchestration)
  • Strong understanding in SAP Gateways
  • Ability to explain technical issues to technical and nontechnical employees and customers.
  • Strong analytical and problem-solving skills.
  • Proficient with Microsoft Office 365 or related software.
  • Proficient with or the ability to quickly learn an array of computer hardware and software

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