Customer Service Representative

Recruitify_HR


Date: 3 weeks ago
City: Quezon City
Contract type: Full time
Description

  • Respond to customer inquiries and resolve issues efficiently
  • Provide accurate information about products and services
  • Maintain a high level of customer satisfaction
  • Document customer interactions and feedback
  • Collaborate with team members to improve customer service processes

Requirements

  • Educational Qualifications:Bachelors degree in a relevant field
  • Experience Level:13 years of experience in customer service
  • Skills and Competencies:Strong customer service skills and communication abilities
  • Responsibilities and Duties:Ability to handle customer complaints and provide solutions
  • Qualities and Traits:Empathy, patience, and problem-solving mindset
  • Working Conditions:Office environment with possible remote work options

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