Field Quality Assurance Specialist - Mandaue City
Home Credit Philippines
Date: 6 days ago
City: Mandaue City
Contract type: Full time
About The Job
The Field QA Specialists are responsible for performing Risk Mitigation activities specific to regulatory compliance, fraud prevention, and company loss.
What You’ll Do
At Home Credit Philippines, we believe that everyone has something special to offer. Our motto "No Small Roles, Everyone is Important" is at the heart of everything we do. We think diversity makes our company better and every single job and person here plays a big part in our success.
We’re all about creating a welcoming place where everyone feels valued for who they are. This means we make sure that everyone, no matter their background or what they look like, gets a fair chance at jobs, training, and promotions.
When it comes to hiring, everyone gets a fair look. It doesn’t matter where you’re from, what you believe, who you love, whether you have a disability, or any other or any other condition protected under Philippine laws. If you meet the job requirements, you have a chance to get the job.
Come join us at Home Credit, where diversity fuels our innovation. Here, there are #NoSmallRoles and #EveryoneisImportant.
The Field QA Specialists are responsible for performing Risk Mitigation activities specific to regulatory compliance, fraud prevention, and company loss.
What You’ll Do
- Should have strong knowledge and understanding on the current company processes
- Evaluate and monitor Field Visits
- Adhere to any process improvement initiatives (e.g. Trackers, Violation Coaching)
- Identify possible fraudulent activities that may result to company loss.
- Reporting and creating tickets for challenges encountered.
- Stand as a POC for internal initiatives like QA Intervention, Adhoc tasks and Special validation/projects.
- Coaching and Mentoring Field Officers.
- Creating valuable reports based on the collated data and share QA insights.
- AdHoc tasks to help the team’s productivity.
- At least 1 year of experience to an equivalent role
- Experience working in Quality or the likes
- Prepare detailed reports and documentation on quality issues, including findings, recommendations, and corrective actions taken.
- Escalate potential and fraudulent activities captured during QA Validation
- Analytical mind, problem solving, well organized and can be trusted to pay attention to detail.
- Excellent communication skills, ability to effectively communicate with senior management
- Tagalog, English or Local Dialect spoken and written (our company language) Necessary to Local availability.
- Advantage if with motorcycle and updated Driver's license
- Hybrid work set-up
- Permanent dayshift schedule
- Up to 20% variable performance-based bonus
- HMO on Day 1 / HMO with dependents
- Access to mental health coverage and wellness partners
- Wellness Leave and Birthday Leave benefits
- Internal Career Mobility
- Opportunity to work and train in our international offices
At Home Credit Philippines, we believe that everyone has something special to offer. Our motto "No Small Roles, Everyone is Important" is at the heart of everything we do. We think diversity makes our company better and every single job and person here plays a big part in our success.
We’re all about creating a welcoming place where everyone feels valued for who they are. This means we make sure that everyone, no matter their background or what they look like, gets a fair chance at jobs, training, and promotions.
When it comes to hiring, everyone gets a fair look. It doesn’t matter where you’re from, what you believe, who you love, whether you have a disability, or any other or any other condition protected under Philippine laws. If you meet the job requirements, you have a chance to get the job.
Come join us at Home Credit, where diversity fuels our innovation. Here, there are #NoSmallRoles and #EveryoneisImportant.
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Goods Flow Process Leader
IKEA,
Mandaue City
1 week ago
Company DescriptionThe IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia and Thailand – and have an ambitious expansion plan to bring a little...
Channel Development Manager
Unilever,
Mandaue City
1 week ago
Function: Customer Development - Channel Manager - HORECAReports to: Area Sales ManagerScope: Includes local territory specific to Central East Visayas, North Mindanao and South Mindanao. This role covers HORECA channel such as Hotels, Restaurants, FIBS and Caterers. The role also expands from direct HORECA management to area wide Horeca channel ownership. The CDM Horeca role will also work closely with...
Area Planning Assistant - Mandaue
Philip Morris International,
Mandaue City
2 weeks ago
Be a part of a revolutionary change At PMI, we’ve chosen to do something incredible. We’re totally transforming our business and building our future on one clear purpose – to deliver a smoke-free future.Sales and Marketing at PMI feels like building a new business – but with the accumulated expertise of a global brand behind you. Bring us your curiosity...
