Customer Service Representative
Recruitify_HR
Date: 2 weeks ago
City: Pasay
Contract type: Full time
Description
- Interact with customers to provide information in response to inquiries about products and services.
- Resolve customer issues and complaints efficiently and accurately.
- Maintain customer records by updating account information.
- Develop and implement customer service protocols to enhance customer satisfaction.
- Collaborate with team members to improve service delivery.
- Educational Qualifications: Bachelors degree in a relevant field.
- Experience Level: 35 years of experience in customer service roles.
- Skills and Competencies: Strong communication and problem-solving skills.
- Responsibilities and Duties: Ability to handle multiple tasks while maintaining attention to detail.
- Qualities and Traits: Empathetic and professional demeanor with a customer-oriented mindset.
- Working Conditions: Pleasant office environment with a focus on team collaboration.
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