Customer Service Representative

Metacom Careers


Date: 5 hours ago
City: Las Piñas
Contract type: Full time
Description

  • Provide exceptional customer service to clients via phone, email, and chat.
  • Assist customers with inquiries, issues, and requests in a timely manner.
  • Document and manage customer interactions and transactions.
  • Collaborate with team members to ensure customer satisfaction and resolve issues efficiently.
  • Participate in training programs to enhance product knowledge and customer service skills.

Requirements

  • Educational Qualifications: Bachelors degree in a relevant field is preferred.
  • Experience Level: No prior experience required, entry-level candidates welcome.
  • Skills and Competencies: Proficient in English; strong interpersonal and communication skills.
  • Skills and Competencies: Basic understanding of customer service principles and practices.
  • Qualities and Traits: Team player with a positive attitude and willingness to learn.
  • Working Conditions: Fast-paced call center environment with flexible scheduling options.

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