Csr Associate - Top Call centers. Salary upto 30K-35K.
Recruitify_HR
Date: 3 hours ago
City: Angeles City
Contract type: Full time
Description
- Assist customers by providing information and resolving inquiries through various communication channels.
- Handle calls efficiently, ensuring customer satisfaction and adherence to company policies.
- Document customer interactions and provide feedback to improve service processes.
- Collaborate with team members to enhance the overall customer experience.
- Participate in training and development sessions to stay updated on products and services.
- Educational Qualifications: Bachelors degree in a relevant field
- Experience Level: 58 years of experience in a customer service role
- Skills and Competencies: Excellent communication and interpersonal skills
- Responsibilities and Duties: Ability to handle high call volumes and multitask effectively
- Qualities and Traits: Strong problem-solving skills and customer-oriented mindset
- Working Conditions: Office environment with a focus on team collaboration
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