Consumables Management Student Intern

About Xerox Holdings Corporation
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today’s global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com

Role Overview

The Consumables Management Student Intern role provides operational and analytical support to the Consumables Management team while undergoing structured on‑the‑job training. This role is designed to build foundational skills aligned with the Consumables Management Specialist position by supporting reporting, order monitoring, partner communications, and operational studies.

The Student Intern will work closely with Consumables Specialists and Operations Leads to ensure timely data availability, operational visibility, and process efficiency, while gaining hands‑on exposure to consumables management processes and tools.

Key Responsibilities

Operational & Reporting Support

• Generate and maintain operational reports such as:
• Back Orders
• Open Orders
• Service Request (SR) Exceptions
• CS-CX Model Governance
• CFA Governance
• Other ad‑hoc operational reports as required
• Ensure reports are accurate, timely, and aligned with daily operational needs

Inventory & Stock Support

• Assist in stock availability checks using SAP, under guidance from the Consumables Management team
• Support validation of alternate parts and availability as needed

Administrative & Coordination Support

• Manage booking and scheduling of conference rooms for team meetings, training sessions, and team activities
• Provide basic administrative coordination support to the operations team

Ticket, Emails & Workflow Support

• Assign owners to SNOW (ServiceNow) tickets based on defined routing guidelines
• Support ticket tracking and status visibility for the operations team
• Review unanswered emails and assign to the specialist

Process Improvement & Analytics (Project)

• Support and conduct time and motion studies as part of headcount (HC) modeling and optimization projects
• Assist in gathering, documenting, and organizing data to support workload analysis and productivity assessments

Qualifications

• Basic understanding of business operations or data handling
• Willingness to learn enterprise tools (e.g., SAP, reporting dashboards, ticketing systems)
• Good attention to detail and organizational skills
• Basic proficiency in Microsoft Excel and Office tools
• Strong communication and coordination skills
• Listens actively and effectively

What you will Gain

• Gain hands-on experience in consumables management operations, including order monitoring, reporting, and inventory support
• Develop skills in using enterprise tools such as SAP, ServiceNow (SNOW), and reporting dashboard
• Build communication, coordination, and organizational skills while working with cross-functional team
• Successful completion of the OJT program may lead to consideration for future roles such as Consumables Management Specialist, subject to performance, business need, and role availability.

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