Call Center Representative. Salary upto 20K-30K
Recruitify_HR
Date: 3 weeks ago
City: Taguig
Contract type: Full time
Description
- Handle inbound and outbound customer calls effectively and professionally.
- Provide accurate information and assist customers with inquiries and issues.
- Maintain detailed records of customer interactions and transactions.
- Collaborate with team members to improve service delivery and customer satisfaction.
- Achieve individual and team call targets and performance metrics.
- Educational Qualifications: Bachelors degree in a relevant field preferred.
- Experience Level: 13 years of experience in a call center or customer service environment.
- Skills and Competencies: Strong verbal and written communication skills.
- Skills and Competencies: Proficiency in using call center software and CRM tools.
- Qualities and Traits: Patience and empathy towards customers.
- Qualities and Traits: Ability to work in a fast-paced environment and handle multiple tasks.
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