Business Process and Governance Officer
RCBC
Date: 2 hours ago
City: Makati City
Contract type: Full time
Job Summary
- This role is responsible for providing support to Wealth Management Group (WMG) in operationalizing policies by creating guidelines, procedures and process flows. In addition, the Business Process and Risk Manager provides system enhancement and development support in relation to WMG’s internal systems.
- Act as Deputy Compliance Officer (DCO) or the Deputy Operations Risk Officer (DORO) to perform activities (e.g., compliance testing, control sample testing, etc.) related to DCO and DORO functions to ensure compliance on risk, regulatory and governance requirements.
- Reviews Bank and regulatory policies and circulars and perform gap analysis based on its applicability to Wealth Management Group.
- Ensures External Service Providers (ESP) are compliant with the requirements for accreditation.
- Ensures Service Level Agreements and ESPs renewal requirements compliance. Conduct Annual Performance Review and independent Agency Visits.
- Deliver the required output which can be any or a combination of the following:
- a. Operations Manuals, Service Level Agreements, circulars, procedures and guidelines for the group’s processes
- b. Implementation review
- c. Deployment support of new/enhanced systems and processes
- d. Time and motion of WMG processes if needed
- Supports maintenance functions on the Wealth Management system (e.g. UAT) and performs other roles in the system development life cycle (SDLC), as needed.
- Acts as primary maker for product code definition, security code mapping, and in uploading of rates/prices/NAVPU.
- Review, analyze, and provide resolution/support on issues encountered during production.
- Conduct training of systems and processes to other members of the group.
- College graduate, preferably business, management, or industrial engineering
- At least 3 to 5 years in financial services, Experience or background in business process and systems improvement preferred, but not required
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Operations Support Analyst
RCBC,
Makati City
2 hours ago
Job SummaryResponsible for the efficient, effective and accurate reconciliation and monitoring of all booked investments in the Finacle Wealth Management SystemHow will you contribute?Perform preparer & back-up checker functions of all Middle Office processes.Directly liaise with various WM product providers to facilitate daily reconciliation of done transactions.Calls the attention of the WM frontline for any incomplete, missing and incorrect transactions...
Entrepreneur in Residence
RunRemote,
Makati City
2 weeks ago
Looking for candidates from Australia!Position: Entrepreneur in ResidenceWork hours: Australia Business HoursFreedom Ventures x RunRemoteMost people who dream of becoming an entrepreneur never take the leap.Not because they lack ambition.But because building a business from scratch is incredibly hard.You need an idea, capital, customers, systems, a team, and often years of uncertainty before you know whether you're building something people...
Customer Support Associate (Learning Specialist)
Cooee Inc. Career (Be one of us),
Makati City
2 weeks ago
DAYSHIFT | Fulltime | Makati (Full Onsite)About The RoleAs a Customer Support Associate, you will play a vital role in delivering a smooth and positive experience for customers. You will respond to questions, address concerns, and collaborate with internal teams to ensure orders, deliveries, and post-sales requests are completed efficiently. This role also offers the chance to contribute to process...
