Business Intelligence Specialist-1

Accountabilities:

• Performs data analysis and reporting utilizing a detailed knowledge of computer systems, data analysis and database management to support the needs of sales regions.
• Collects and manipulates data as well as create, design, and develop queries to analyze, track and report internal data.
• Prepares reports and recommendations and participates in the analysis and interpretation of data as appropriate.
• Proactively seeks to improve knowledge and opportunities to learn about new and existing products and services available. Utilizes this knowledge in handling customer requests to add value to customer interactions.
• Develops and support reporting and BI systems across business functions.
• Designs and develops reports and dashboards that are user-friendly, scalable across multiple teams, provide drill down capabilities, and supported by the agreed methods and tools.
• Performs advanced data hygiene checks and implement precautionary measures to ensure data quality.
• Verifies the collected data is within required quality standards.
• Plays an active role in maintenance of reports, dashboards, and databases.
• Adheres to current standards (e.g., GDPR requirements).
• Creates (wherever applicable) and maintains documentation related to data infrastructure, dashboards, reports, and analytical solutions, and stores output in appropriate repositories.
• Assists in the development of end-user training materials.
• Other duties as assigned.

Qualifications:

• Bachelor’s degree or has completed 2 years level in College without back subjects or incomplete units
• 1 year of relevant experience
• Experience in a business or sales environment analyzing data, writing queries, and developing reporting solutions.
• Strong analytical skills and ability to relate information into actionable recommendations to optimize sales, marketing, and business initiatives.
• Strong oral and written communication skills.
• Ability to learn various internal customer, sales tools, and related applications
• Ability to work effectively with all levels of the sales organization and develop and maintain solid working relationships with those teams to establish trust.
• Ability to take direction and work independently yet able to work in a team-driven atmosphere.
• Willing to work on fixed night shift
• Requires proficient use of SQL, Outlook, Excel and Internet Applications
• Strong organizational, time management and forecasting skills
• Internet connection – 10mbps above
• Proven customer service skills and strong customer focus required.
• Exposure in Tableau, Salesforce and PowerBI is an advantage
• Ability to quickly learn and apply enterprise AI tools and technologies to support technical workflows and business objectives.

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