Analyst, System Pricing Ops

Responsible for the technical implementation of pricing programs for the Royal Caribbean brand. Collaborates closely with the Promotions Strategy team and the Revenue Management Product Teams to design and develop pricing initiatives. Ensures all pricing is accurately and effectively reflected within the reservation system (AS400). Oversee pricing setup and maintenance in the AS400, driving efficiencies and developing technical solutions that address end‑user needs, improve productivity, and scale to support the brand’s significant capacity growth.

Essential Duties And Responsibilities

• In partnership with Revenue Management domestic and global product teams, leading the creation and execution of strategic and tactical price programs and promotions within the AS400 reservation system and the Business Rules Management System (BRMS) for global markets across multiple currencies.
• Prepares option code requests and collaborates with Accounting and Trade Support Operations to establish codes in AS400 and BRMS.
• Generates push reports and ad‑hoc analyses for pricing and promotions; serves as the primary technical point of contact for pricing programs in AS400.
• Manage off-tariff pricing programs, including cruise certificates, Seminars at Sea, and Net Rate programs.
• Produces reporting for Revenue Management, Sales, Hotel Operations, and global markets, such as One‑Stop reports and qualified promotional guest data for ships.
• Develop new pricing for the Deployment process and opens rates in all applicable currencies. Research, pilots, and implements cost‑effective solutions to streamline the entry and management of price programs and promotions, driving industry‑leading efficiency in Revenue Management.
• Supports revenue teams in the Pricing & Promotions system and performs additional duties as assigned.
  

Disclaimer: This job description is not intended to represent a list of all duties, responsibilities, or qualifications associated with the position. Employees may be required to perform additional job‑related tasks as assigned by their supervisor or management.

Qualifications And Education

• Associate’s degree from a two‑year college or technical school, or three to five years of related experience and/or training; or an equivalent combination of education and experience.
• Strong technical skills, including proficiency in Excel & Hyperion.
• Extensive knowledge of the AS400 system preferred

• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, and volume.
• Ability to interpret a variety of instructions provided in written, oral, diagram, or schedule form.
  

Financial/Quantitive Responsibilities

Use this section to enter the financial and quantitative responsibilities of the role. budgets they oversee, revenue size, and other dimensional data specific to the position.

COMPARABLE POSITIONS/PEERS

Use this section to list the comparable positions/ peers including job titles that would be considered comparable to the level of this role with a brief statement of rationale. Include job code, job title, and explanation. The explanation should include the reasons why is this position comparable to the one being described.

How Has The Job Changed/Grown

(Only needed if we need to re-evaluate and grade the job. Please explain what’s different with the scope from before.)

INTERNAL/ EXTERNAL RELATIONSHIPS

List here the internal (company) and external (market) main interactions within and outside the organization, including the purpose of interaction and frequency.

Physical Requirements

The physical demands described here are representative of those requirements employees must meet to perform the essential functions of this job with or without reasonable accommodation. The employee is regularly required to sit, stand, write, review and type reports, compile data, and operate a PC. The employee communicates, listens, compares variables, and assesses information. The employee regularly moves about the office complex, and may climb, descend, lift or move 10 pounds.

WORKING CONDITIONS

The work environmental characteristics described here are representative of those an employee may encounter while performing the essential functions of this job, with or without reasonable accommodation. The environment includes a standard office setting and may involve moving between indoor and outdoor areas. A high noise level is possible when visiting shipboard or offsite locations. While performing the duties of this position, the employee may occasionally be exposed to moving mechanical parts. The noise level in the typical work environment is generally moderate.