Workplace Service Delivery Analyst - Cebu

Job Description:

Cebu Site Lead in managing all aspects of facility operations, office services, and/or executive support services.

The Campus Lead assists in the overall upkeep of site area of responsibility. He/she shall be the POC for client visits and audits (ISMS Internal Audit, Client Audit, Certification Audit/Continual Assessment), and assist in compliance- and space-related concerns. He/she shall manage positive relationships with internal and external customers/vendors and independently resolve escalated issues.

Responsibilities :

• Assist for the overall upkeep of site area of responsibility.
• Assist in the budget preparation, tracking and analysis of expenses.
• Maybe required to perform BCP roles as reflected in the BCP manual
• Maybe required to participate in all required audits and assist in closing all audit findings (ISMS Internal Audit, Client Audit, Certification Audit/Continual Assessment)
• Coordination and supervision of project movements, this includes computer, boxes, etc.
• Monitor issuance of temporary proximity cards to Accenture staff, contractual and visitors in area of responsibility.
• Assist in providing clearance on resigned staff / personnel.
• Coordinates with building administrator for various facility matters.
• Update contact information such as building admin security, Accenture striker, City service personnel leads, emergency numbers, fire department and project managers,
• Checks the forms on a weekly basis.
• Issuance of office supplies to projects.
• Assist during emergency calls.
• Coordinates with Procurement for deliveries (supplies and equipment).
• Supervises issuance of keys for mobile pedestals, lockers and storage cabinet.
• Generate stock card inventory..
• Reviews and updates asset inventory and valuations under his custodianship
• Adheres to PDC policies on security with regards to usage of Accenture assets such as IT equipment, information assets etc.
• Required to report IT or Non-IT security incidents affecting his area of responsibility
• Maintains Confidentiality of sensitive documents
• And other tasks as may be assigned

Must Have:

• Bachelor’s Degree (4 years course)
• 1 to 2 - years’ experience in Facilities Management
• Strong Stakeholder Management (Will deal with folks internal and externals)