Workplace Experience Specialist

About Thunes

Thunes is the Smart Superhighway for money movement around the world. Thunes’ proprietary Direct Global Network allows Members to make payments in real-time in over 130 countries and more than 80 currencies. Thunes’ Network connects directly to over 7 billion mobile wallets and bank accounts worldwide, via more than 350 different payment methods, such as GCash, M-Pesa, Airtel, MTN, Orange, JazzCash, Easypaisa, AliPay, WeChat Pay and many more.

Members of Thunes’ Direct Global Network include gig economy giants like Uber and Deliveroo, super-apps like Grab and WeChat, MTOs, fintechs, PSPs and banks. Thunes’ Direct Global Network differentiates itself through its worldwide reach, in-house Smart Treasury Management Platform and Fortress Compliance Infrastructure, ensuring Members of the Network receive unrivalled speed, control, visibility, protection and cost efficiencies when making real-time payments globally. Headquartered in Singapore, Thunes has offices in 12 locations, including Barcelona, Beijing, Dubai, London, Manila, Nairobi, Paris, Riyadh, San Francisco, Sao Paulo and Shanghai. For more information, visit: https://www.thunes.com/

Context of the role

Reporting to the Global Head of Workplace Experience & Travel, this role is responsible for the smooth daily operations of our Manila office. You will play a key role in creating a positive, engaging, and productive environment for all employees.

This is a fully office-based position.

Responsibilities:

Office Management

• Ensure the office is well-maintained, efficiently run, and compliant with local regulations.
• Manage landlord relationships, lease renewals, budgeting, office refurbishments, and vendor contracts.
• Oversee daily office operations such as stationery and pantry supplies, courier services, access cards, and lockers.
• Monitor and implement health and safety measures in line with local laws.
• Act as liaison with building management and service providers.
• Provide receptionist coverage as needed.
• Process workplace invoices and support the monthly recharge process in coordination with Finance.

Workplace Experience

• Develop and implement strategies to create an inspiring and collaborative workplace experience.
• Promote the office as a preferred work location by designing initiatives that support productivity, culture, and connection, in line with Thunes’ values.
• Ensure the office environment fosters collaboration, teamwork, and employee engagement.
• Plan and coordinate employee events, activities, and experiences tailored to the Manila office.
• Support CSR initiatives in the Manila office - identifying opportunities for community involvement, employee volunteering, and sustainability actions.

Requirements

• Bachelor’s degree in Business Administration, Communications, or a related field.
• Minimum of 5 years’ experience in office management and/or workplace experience roles.
• Proven vendor negotiation and management skills.
• Experience in CSR initiatives and/or community engagement is a plus.
• Strong attention to detail and ability to analyze data to inform decisions.
• Excellent organizational and time management skills; able to juggle multiple priorities under pressure.
• Experience working in multicultural or international environments is highly valued.
• Service-oriented mindset with a focus on delivering quality outcomes.
• Excellent interpersonal skills with the ability to communicate clearly and effectively across teams and functions.
• Proficiency in Microsoft Office, Gmail, and Google Docs.

Sound like you? Apply now!