Web Support Engineer

TapTalent.ai


Date: 2 weeks ago
City: Mandaluyong City
Contract type: Full time
We're Hiring: Application Support Specialist!

We are looking for a detail-oriented and proactive Application Support Specialist to join our team. The ideal candidate will be responsible for providing technical support, troubleshooting application issues, and ensuring smooth operation of our software applications.

Location: Mandaluyong, Philippines

Work Mode: Work From Office

Role: Application Support Specialist

What You'll Do

Provide technical support to end-users on application-related issues

Troubleshoot and resolve application problems efficiently

Monitor application performance and suggest improvements

Collaborate with development teams to implement fixes and enhancements

Create and maintain documentation for support processes

Conduct user training sessions on new features or updates

What We’re Looking For

Strong analytical and problem-solving skills

Experience in application support or technical support roles

Familiarity with databases and SQL is a plus

Excellent communication skills, both verbal and written

Ability to work independently as well as part of a team

A customer-focused mindset with attention to detail

Ready to make an impact? Apply now and let’s grow together!

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