Web and Brand Designer

About the Role

We’re looking for a Multidisciplinary Designer to join our team. In this role, you'll design and maintain high-quality, conversion-driven popups and forms that align with our brand and support internal stakeholders, primarily within the Customer Success team.

You’ll collaborate cross-functionally with team members across the organization using tools like Slack and Zoom. While this is a remote role, working U.S. business hours (Eastern or Central Time preferred) is required.

Responsibilities

• Design original, high-performing popups and forms using Postscript’s popup editor, aligned with each brand’s guidelines
• Regularly update popup designs based on performance data, customer input, and evolving strategies
• Create and modify graphic assets (e.g., images, logos, icons) while maintaining consistency with brand standards
• Build complete popup experiences—including visual design and copy—within Postscript’s platform
• Set up popup behavior and targeting rules in accordance with customer acquisition and retention goals
• Manage 10–15 design requests per week, with the ability to take on additional ad-hoc projects
• Collaborate with internal teams using Slack, Notion, and Google Workspace
• Juggle multiple deadlines and shifting priorities in a fast-paced, agile environmen

Requirements

• Experience in e-commerce design, digital marketing, or web design
• Understanding of UX/UI principles and conversion-focused design best practices
• Excellent communication skills and ability to collaborate across teams
• Strong attention to detail in both design and copywriting
• Ability to create fresh designs using brand kits and existing web assets
• Proficiency in design tools such as Figma, Photoshop, Illustrator, and Canva
• Familiarity with TypeKit and webfont management
• Ability to balance speed with quality while managing competing deadlines
• Creative problem-solver who can follow brand guidelines while offering new design ideas
• Proactive and responsive in asynchronous work environments
• Comfortable refining designs based on customer feedback and working through ambiguity

Bonus Points For:

• Basic knowledge of CSS
• Familiarity with e-commerce marketing funnels and performance marketing strategies
• Experience with tools like Klaviyo, Shopify, or similar e-commerce platforms

What Success Looks Like

• Consistently delivers polished, brand-aligned popup designs that drive conversions
• Effectively handles 10–15 weekly design requests while contributing to additional projects as needed
• Collaborates smoothly with internal teams and adapts quickly to changing priorities and feedback