Voice / Non Voice - Fixed Weekends Off - Hotel Booking

Orbit Teleservices


Date: 14 hours ago
City: Quezon City
Contract type: Full time
We are looking for experienced Online Assistants to join our Hotel Reservation team. In this non-voice role, you will assist customers via chat and email with hotel bookings, changes, and inquiries.

Key Responsibilities

  • Handle hotel reservation inquiries, booking confirmations, and cancellations through chat and email.
  • Provide accurate and timely information about room availability, pricing, and policies.
  • Ensure high-quality customer service in all written interactions.
  • Record and update customer information and reservation details in internal systems.
  • Follow all company guidelines for quality and compliance.

Qualifications

  • High school graduate (K-12 or Old Curriculum).
  • Minimum of 6 months BPO or relevant customer service experience (non-voice experience preferred).
  • Excellent written English communication skills.
  • Strong attention to detail and customer-focused attitude.
  • Proficient in computer use and typing.
  • Willing to work onsite and on shifting schedules (weekends off).

What We Offer

  • Weekends off (Monday to Friday schedule)
  • Paid training and onboarding support
  • Competitive salary plus incentives
  • Career growth and promotion opportunities
  • Friendly and professional working environment

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Housekeeping Attendant

TapTalent.ai, Quezon City
14 hours ago
We're Hiring: Housekeeping Attendant! We are seeking a dedicated and detail-oriented Housekeeping Attendant to maintain cleanliness and orderliness in our facilities. The ideal candidate will ensure high standards of hygiene, provide excellent service to guests or occupants, and contribute to creating a welcoming and comfortable environment. Location: Quezon City, Philippines Work Mode: Work From Office Role: Housekeeping AttendantWhat You'll Do...

Integrated Marketing Manager

A Hotels and Resorts International, Quezon City
14 hours ago
Duties And Responsibilities Develop comprehensive marketing strategies to increase brand awareness and drive revenue. Plan and execute marketing campaigns across various channels including digital, print, and social media. Analyze market trends and competitors to identify opportunities for growth. Manage the hotel's online presence, including the website and social media platforms Create compelling content for promotional materials, website, blog, and social...

HS grad No exp - Customer Service Support

Sapient Global Services, Quezon City
1 day ago
Easy and Fast One-day Hiring Process! Earn up to 25k monthly plus more benefits! We are looking for a Customer Service Representative in our Metro Manila Sites! This is for urgent hiring, don’t miss this opportunity and Apply Now!Responsibilities Answer incoming customer calls and inquiries Provide information and assistance to customers Resolve customer complaints and escalate issues as needed Maintain...