Virtual Receptionist VA (English Speaking)
TheHiveCareers
Date: 3 weeks ago
City: Remote
Contract type: Full time
Remote
Job Description: Receptionist Virtual Assistant (English Speaking)
Location: Remote (Work from Home)
Employment Type: Full-Time
Language Requirement: Fluent in English (verbal & written)
Job Overview
We are seeking a professional, English-speaking Virtual Receptionist to handle front-desk responsibilities virtually. Youll be the first point of contact for our business, offering exceptional customer service through calls, messages, and emails all while working remotely.
Key Responsibilities
Answer incoming calls and route them to the appropriate team member
Respond to customer inquiries via phone, email, and live chat in a professional manner
Manage appointment scheduling, confirmations, and reminders
Maintain and update client contact information and CRM entries
Provide administrative support to internal teams
Greet clients (virtually), record messages, and ensure smooth communication flow
Manage calendars and coordinate meetings
Maintain confidentiality of sensitive information
Requirements
Excellent spoken and written English
Proven experience as a receptionist, virtual assistant, or customer support agent
Ability to multitask and manage time efficiently
Professional and friendly demeanor with a customer-first attitude
Proficient in using tools like Google Workspace, Zoom, Calendly, and CRM systems
Stable internet connection and quiet work environment
Willingness to work flexible hours, including weekends (if needed)
Nice-to-Have
Experience with international clients
Familiarity with social media management tools or email marketing software
Knowledge of basic administrative or bookkeeping tasks
If you're a confident communicator who loves being the friendly face (and voice) of a business, wed love to hear from you!
Location: Remote (Work from Home)
Employment Type: Full-Time
Language Requirement: Fluent in English (verbal & written)
Job Overview
We are seeking a professional, English-speaking Virtual Receptionist to handle front-desk responsibilities virtually. Youll be the first point of contact for our business, offering exceptional customer service through calls, messages, and emails all while working remotely.
Key Responsibilities
Answer incoming calls and route them to the appropriate team member
Respond to customer inquiries via phone, email, and live chat in a professional manner
Manage appointment scheduling, confirmations, and reminders
Maintain and update client contact information and CRM entries
Provide administrative support to internal teams
Greet clients (virtually), record messages, and ensure smooth communication flow
Manage calendars and coordinate meetings
Maintain confidentiality of sensitive information
Requirements
Excellent spoken and written English
Proven experience as a receptionist, virtual assistant, or customer support agent
Ability to multitask and manage time efficiently
Professional and friendly demeanor with a customer-first attitude
Proficient in using tools like Google Workspace, Zoom, Calendly, and CRM systems
Stable internet connection and quiet work environment
Willingness to work flexible hours, including weekends (if needed)
Nice-to-Have
Experience with international clients
Familiarity with social media management tools or email marketing software
Knowledge of basic administrative or bookkeeping tasks
If you're a confident communicator who loves being the friendly face (and voice) of a business, wed love to hear from you!
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