Virtual Process - Chat Support Associate Telco Account

Sapient Global Services


Date: 2 weeks ago
City: Quezon City
Contract type: Full time
We're growing and we want YOU to be part of our Customer Service Representative team in Metro Manila!

Experience a one-day hiring process and salary offer up to 25K plus monthly commissions!

Your Day-to-Day

  • Handle customer inquiries, provide solutions, and resolve issues across various channels.
  • Offer accurate information about products, services, and company policies.
  • Process orders, returns, and account updates efficiently.
  • Maintain high standards of customer service and satisfaction.
  • Meet performance targets for productivity, quality, and customer satisfaction.
  • Document interactions and transactions accurately.

Qualifications

  • High school diploma or equivalent required; customer facing work experience is a plus.
  • No prior customer service experience necessary—we provide comprehensive training!
  • Strong communication and interpersonal skills.
  • Attention to detail and effective problem-solving abilities.
  • Ability to work in a fast-paced environment and adapt to changing customer needs.
  • Proficiency with customer service tools and systems is a plus but not required.

Why You Should Apply

  • Competitive Salary (up to 25K)
  • Monthly Commissions
  • Fast-Track Career Growth for top performers
  • HMO with 2 FREE Dependents from Day 1
  • Free Coffee and Biscuits at the office (because work should be enjoyable!)
  • Pioneer Accounts (including Non-voice and Easy Accounts)
  • Incentives, Signing Bonuses, and More Premium Perks
  • Flexible Shifts (Day, Mid, and Night)
  • Life Insurance & Retirement Plan for qualified team members

Work-life balance is real here. Join a team that values growth, fun, and making a difference. Whether you’re new to customer service or looking to elevate your career, we have a place for you!

Ready to take your career to the next level? Let’s chat about how you can grow with us—apply today!

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