Virtual Assistant - Employee Benefits Insurance

About Patra

Patra Corporation is the worldwide leader in insurance back-office and account management business process outsourcing. Patra offers a wide range of services designed to lower costs, reduce risk and improve employee productivity through the transfer of account management and business support functions, such as policy checking, certificate issuance, eligibility processing, quality control and account audits, to operation centers in the US, India, and the Philippines.

Core Duties

The Administrative Specialist will perform a variety of administrative tasks to support a US-based insurance company.

• Knows the Business
• Leads Others
• Accountable
• Team Player
  
  

Core Duties By Competency

Knows the Business

• Gain a deep understanding of Patra's business and the strategy.
• Participate in document management.
• Manage business communications to internal/external stakeholders.
• Other Administrative Specialist related tasks as required.
  
  

Leads Others

• Actively share knowledge and experience through data entry and processing.
• Demonstrates the ability to work well with Patra colleagues and clients and with external organizations.
  
  

Accountable

• Process insurance-related tasks.
• Event planning and coordination.
• Report generating and preparation.
• Domestic and international travel coordination.
• Complete expense reports and create presentations.
• Manage inbound and outbound calls.
• Schedule and manage Outlook calendars.
  
  

Team Player

• Perform all duties with a level of integrity and honesty that represents Patra in a positive manner.
• Undergraduate Degree.
• 1-2 years administrative experience.
• Previous U.S. Employee Benefits knowledge desired.
• Experience with Employee Navigator and Ease systems preferred.
• English proficiency.
• The candidate needs to be well organized, self-motivated, highly detailed orientated.
  
  

Working Conditions

• Work from Home.
• Physically able to work night shift.
• Minimum internet speed of 6 mbps download and 3 mbps upload; Directly connected into modem; No Satellite.
  
  

Work Standards

• Subject to and expected to comply with all applicable Patra Corp policies and procedures.
  
  

Equal Employment Opportunity

Patra Corporation is an equal opportunity employer committed to celebrating diversity and creating a safe and inclusive environment for all employees.