Verification of Benefits Representative
Abbott
Date: 17 hours ago
City: Taguig
Contract type: Full time
Position Summary
The VOB Representative is responsible for verifying the insurance coverage and eligibility for PT/INR Home Testing patients in order to determine how much their insurance(s) will cover for the services provided by Alere Home Monitoring. Obtain appropriate authorizations for purchase or service from insurance companies for INR equipment and testing supplies.
Job Responsibilities
The VOB Representative is responsible for verifying the insurance coverage and eligibility for PT/INR Home Testing patients in order to determine how much their insurance(s) will cover for the services provided by Alere Home Monitoring. Obtain appropriate authorizations for purchase or service from insurance companies for INR equipment and testing supplies.
Job Responsibilities
- Contact insurance companies to verify coverage status of patient benefits.
- Files pre-authorizations for patients with insurance companies and provide follow up as needed.
- Process supply orders.
- Maintains accurate patient information in relevant Acelis Connected Health data management systems.
- Provides patients with information regarding their order status, which may include: developing financial breakdowns for the patient, giving the patient estimates of costs and collecting payments for co-pays for supply orders, if applicable.
- Gathers all necessary additional medical records as requested by insurance companies.
- Applies knowledge of company processes and procedures to respond to incoming communication from insurance companies, patients and internal departments.
- Performs other related duties as assigned.
- Prior medical insurance authorization experience preferred.
- One to two years data processing experience preferred,
- One to two years customer service or provider relations experience preferred
- Associate degree or equivalent with a minimum of three years relevant working experience.
- Position requires heavy telephone contact with program providers and participants (up to 90%).
- Excellent interpersonal and phone etiquette skills
- Ability to provide superior customer service and meet customer satisfaction expectations.
- Detail & Team Oriented
- Communication & Writing Skills
- Organization/Time Management Skills
- Human Relation Skills
- Excellent oral and written communication skills.
- Detail oriented with a focus on exceptional customer service.
- Excellent PC skills and organizational skills.
- Basic Excel, Word and Outlook experience required.
- Demonstrates proficiency and accuracy using Alere Home Monitoring data management systems which are directly related to the specific job function.
- Strong Computer/Software Skills
- Perform some repetitive motion activities.
- Sit for long periods of time.
- Requires close vision and the ability to adjust eye focus often.
- Required to reach with hands and arms.
- Must be able to work the shift established at the designated work site.
- Must be able to work an 8 hour shift.
- Must be able to work Monday through Friday
- Occasional weekend work may be required.
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Medical Representative - Batangas
AstraZeneca,
Taguig
1 day ago
Do you have expertise in, and passion for, pharmaceutical sales? Would you like to apply your expertise to impact an organisation that follows the science and turns ideas into life changing medicines? Then AstraZeneca might be the one for you!About AstrazenecaAstraZeneca is a global, science-led, patient-focused biopharmaceutical company that focuses on the discovery, development and commercialisation of prescription medicines for...
Business Analyst - Consumer Lending
RCBC,
Taguig
2 days ago
Job SummaryPrimarily responsible for the conduct of business process and system analysis/activities. Ensures that business processes and systems within units of CLG are aligned across the Bank/organization for smooth processing and delivery of bank services and Consumer Loan products.How will you contribute?Documentation of CLG's Operations Manual (OM), Implementing Guidelines (IG), and Advisories On system development/enhancement - creation of Change Request...
Head of Last Mile
Ninja Van Philippines,
Taguig
4 days ago
About The UnitLast Mile Unit focuses on the final stage of delivery, where goods get from a distribution center directly to the customer's doorstep - ensuring a smooth and positive experience for the end customer. This Unit also tackles challenges like efficient routing in dense areas, on-time deliveries, and customer satisfaction. Job DescriptionThe Head of Last Mile oversees the nationwide...
