Vendor Service Rep
RealPage, Inc.
Date: 5 hours ago
City: Cebu City
Contract type: Full time
Overview
The Vendor Service Representative interacts with customers to provide and process information in response to inquiries, concerns, and requests about products and services.
Responsibilities
The Vendor Service Representative interacts with customers to provide and process information in response to inquiries, concerns, and requests about products and services.
Responsibilities
- Respond promptly to customer inquiries by phone and email
- Place outbound calls to customers to obtain additional information
- Work to resolve any customer concerns and answer any questions
- Research customer inquiries using available resources
- Process payments and enrollment requests
- Call vendors that are not enrolled and begin enrollment process
- Direct escalation issues to the designated resource
- Maintain accurate records of customer correspondence and transactions in the system
- Work closely with other departments to meet customers' objectives
- Provide timely follow-up on all customer inquiries
- Assist with additional special projects as needed
- High school diploma or equivalent required
- 1+ years of customer service experience
- Proficient skills in MS Word, Excel and Outlook required
- Strong typing skills required; ability to type at least 35 wpm
- Strong written and verbal communication skills
- Excellent organizational skills
- Ability to meet deadlines and manage multiple priorities simultaneously
- Excellent verbal and written communication skills (English)
- Multifamily industry experience strongly preferred
- Ability to speak Spanish is a plus
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Desktop Support Senior Technician
TTEC,
Cebu City
1 day ago
Your potential has a place here with TTEC’s award-winning employment experience. As a Desktop Support Senior Technician working onsite in Cebu City, Philippines, you’ll be a part of bringing humanity to business. #experienceTTECWhat You’ll Be DoingDo you have a passion to translate technical issues? Want to learn and grow your own knowledge in various IT fields? In this role, you’ll...
On-call Psychologist
MedSpecialized, Inc.,
Cebu City
2 days ago
Position Overview:We are looking for a licensed and empathetic Mental Health Consultant (Clinical Psychologist) who will provide confidential one-on-one support to employees through scheduled consultations. The consultant will conduct sessions either in the office or virtually, based on employee preference. This role is part of our ongoing effort to provide accessible mental health resources and promote overall employee wellness.Work Schedule...
Admin Manager (Construction company)
Dempsey Resource Management,
Cebu City
3 days ago
PREFERABLY FROM CONSTRUCTION OR ENGINEERING COMPANY BACHELOR'S DEGREE GRADUATE WITH EXPERIENCE AT LEAST10 YEARS IN OFFICE ADMINISTRATION/ ADMIN POSITION PREFERABLY WITH EXPERIENCE IN SUPERVISORY OR MANAGERIAL POSITION CAN START ASAP CAN WORK ONSITE (CEBU)
