UXR - Recruitment Coordinator (Search Engine Account) | Taguig Site

Embrace a global career with Cognizant - a leading organization catering to diverse industries worldwide. Our practice areas and supportive functions offer a vast array of opportunities for your talents. With a team of over 270,000 skilled associates, we are committed to Solving client issues and empowering them in the digital era. And that's not all - we have great news! We have expanded HMO coverage. Now is the time to give back to your loved ones with healthcare coverage. Plus, as part of our dedication to your growth, the Cognizant Learn Academy offers free training! Step into the future with us and become a part of Cognizant's success story!

Qualifications:

• Completed 2 years in college and/or completed 72 units
• Excellent communication skills
• At least 1 year of direct customer service experience required, preferably in contact centers
• 2+ years of experience with participant screening and recruiting, ideally in a research context is preferred
• Client-facing experience using all modes of communication (email, chat, phone, video conference)
• Demonstrated proficiency with office productivity tools including email, web browser, database query, spreadsheet, presentation, and word processing applications
• Openness to work flexible hours if and when required (may include evenings, weekends and/or holidays)
• Basic hands-on knowledge in Internet products and technologies & basic experience of HTML, AdWords or DoubleClick for Publishers is a plus
• Digital Advertising or Marketing experience a plus

Job Responsibilities:

• Responsible for finding and scheduling participants for UX studies for client’s products
• Provide customer-service/administrative/project management services to our UX Researchers (UXRs). This includes activities such as reserving a physical space for the research study, conducting a screener, coordinating the logistics of the day the study is conducted, tracking participant attendance and mitigating no-shows, and communicating recruitment progress with the requesting UXR
• Ensure participants have a great experience when participating in a study
• Build relationships, navigate ambiguity, solve problems, work with different personality types, understand cultural nuances and handle new and unique requests.

How to Apply?

• Kindly complete all the questions, steps, and assessments online. Once done, you will receive an email invitation for virtual job fair.