UX Designer - NCR

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together

The Optum Consumer Office focuses on delivering exceptional digital experiences and building capabilities that enhance consumer satisfaction, engagement and loyalty across various digital touchpoints. Our team is dedicated to leveraging technology, data and design to create seamless, intuitive and accessible experiences that meet consumer needs and preferences. We strive to drive innovation, continuous improvement and excellence in digital product delivery.

We're looking for a curious and thoughtful [designer/writer] to join our [business name] design team. A highly collaborative and passionate group, we create easy-to understand online experiences that help improve people’s lives. Our team leverages an iterative user-centered design process to solve some of the health care system's most complex problems. As a [designer/writer], you will forge solid relationships with cross-functional team members to understand user needs, influence product strategy and deliver exceptional user experiences.

Primary Responsibilities

• Translates product, business and technical requirements into rich engaging member experiences.
• Partners with senior and principal designers to build design artifacts and corresponding documentation that the development team consumes
• Ability to ideate & provide multiple solutions
• Designs with mobile first in mind and with an eye towards accessibility
• If working on the final user interface, defines final layout, font, colors, padding/spacing rules that align with the Optum brand. Sources images, icons and videos needed to design and complete the work
• Regularly shares work and accepts design feedback, refining designs based on feedback received
• Demonstrates a clear grasp of best practices and has a solid desire to stay up to date on research trends
• Effectively communicates design solutions and explains why design decisions were made
• Partners with other designers, product teams, developers, research and copywriters to iterate on designs based on user feedback and technical constraints
• Partners with research team to prep and build prototypes for user testing
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
  
  

Required Qualifications

• 1+ years of UX/UI design experience
• Experience using research & analytics data to inform design decisions
• Working knowledge of the design process, pattern library and design documentation
• A portfolio demonstrating expertise in designing digital experiences across web and mobile platforms
• Working knowledge of user-centered design principles, information architecture, and usability best practices
• Excellent communication and collaboration skills, with the ability to effectively communicate design concepts and rationale to stakeholders
• Ability to work independently and collaboratively in a fast-paced, dynamic environment
• Solid attention to detail and a passion for delivering high-quality user experiences
• Working knowledge of Figma
• A portfolio showcasing a range of UX/UI design projects, demonstrating creativity, problem-solving skills, and attention to detail
  
  

Preferred Qualification

• Associate, bachelor's degree or equivalent in human-computer interaction, interaction design, graphic design, or related field
  
  

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone - of every race, gender, sexuality, age, location and income - deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

Optum is a drug-free workplace. 2025 Optum Global Solutions (Philippines) Inc. All rights reserved.