US Healthcare Virtual Assistant (Korean Bilingual)

Snapscale


Date: 1 day ago
City: Davao
Contract type: Full time
Remote
Snapscale is searching for a skilled and experienced Korean Speaking professional.

Responsibilities

  • Insurance verification (experience preferred)
  • New patient enrollment
  • Answer patient phone calls
  • Schedule/reschedule patient appointments
  • Respond to patient emails/texts
  • Manage EMR

Perks

  • Health Maintenance Organization (HMO)
  • Government-mandated benefits
  • Highly-competitive compensation package
  • Transportation allowance (onsite hires)
  • Internet allowance (remote hires)
  • Opportunities for career growth and development
  • Fun and supportive work environment

Requirements:

  • Proficient in both written and spoken Korean and English
  • BPO experience required
  • Experience in healthcare accounts is a plus!
  • Comfortable working with US-based clinics and physicians
  • Eager to learn EMR, EHR, insurance verification, patient confirmation, and do inbound/outbound calling
  • Soft skills such as empathy are essential as you may be talking to people who have medical issues
  • Organized and Detail-Oriented

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